Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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REBECCA COLLINS

Bolton

Summary

Friendly, reliable, and empathetic university student with strong communication and teamwork skills. Experienced in fast-paced customer service roles and passionate about helping others. I thrive under pressure, learn quickly, and take pride in being organised, respectful, and adaptable. Currently studying BSC Adult Nursing in Manchester Metropolitan University, which has deepened my understanding of support-based roles and built my confidence in professional environments.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Front of House Staff

Burgerize
Bolton
01.2023 - 06.2024
  • Worked 2-3 days a week in a fast-paced restaurant environment
  • Trained across three key areas: front-of-house, order preparation, and customer support
  • Handled difficult customer interactions with professionalism and empathy
  • Improved communication skills by coordinating with kitchen staff and supporting team operations
  • Mentored new team members, helping them learn procedures more efficiently

General Assistant

Funmi Motors
Bolton
06.2022 - 11.2022
  • Assisted with administrative and clerical work at a small family-run car service business
  • Handled invoices, pricing, and documentation for car parts and customer services
  • Maintained accurate records and supported daily operations during busy weekends
  • Demonstrated responsibility and initiative in an independent role

General Assistant

San Chan Takeaway
Bolton
11.2021 - 04.2022
  • Took customer orders, managed till transactions, packed food, and cleaned service areas
  • Gained resilience and composure during high-pressure 'rush' periods
  • Learned to engage effectively with a wide range of customers

Education

Adult Nursing

Manchester Metropolitan University
Manchester
2024 -

A Levels - Health and Social Care, Business Studies, Criminology

Pendleton Sixth Form College
Salford
01.2022 - 01.2024

GCSEs -

St James High School
Farnworth, Bolton
01.2017 - 01.2022

Skills

  • Excellent verbal communication
  • Team-oriented and dependable
  • Strong customer service experience
  • Adaptable and quick to learn
  • Empathetic and respectful
  • Organised and punctual
  • Problem-solving mindset
  • Full UK Driving Licence (Category B)

Affiliations

  • I currently volunteer twice a week at the UCKG Help Centre Charity, where I support various young people in developing various aspects of their lives. Additionally, I assist with the food bank on some Saturdays, helping to provide essential support to those in need.

Timeline

Front of House Staff

Burgerize
01.2023 - 06.2024

General Assistant

Funmi Motors
06.2022 - 11.2022

A Levels - Health and Social Care, Business Studies, Criminology

Pendleton Sixth Form College
01.2022 - 01.2024

General Assistant

San Chan Takeaway
11.2021 - 04.2022

GCSEs -

St James High School
01.2017 - 01.2022

Adult Nursing

Manchester Metropolitan University
2024 -

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REBECCA COLLINS