REBECCA COLLINS
Bolton
Summary
Friendly, reliable, and empathetic university student with strong communication and teamwork skills. Experienced in fast-paced customer service roles and passionate about helping others. I thrive under pressure, learn quickly, and take pride in being organised, respectful, and adaptable. Currently studying BSC Adult Nursing in Manchester Metropolitan University, which has deepened my understanding of support-based roles and built my confidence in professional environments.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Front of House Staff
Burgerize
Bolton
2023.01 - 2024.06
- Worked 2-3 days a week in a fast-paced restaurant environment
- Trained across three key areas: front-of-house, order preparation, and customer support
- Handled difficult customer interactions with professionalism and empathy
- Improved communication skills by coordinating with kitchen staff and supporting team operations
- Mentored new team members, helping them learn procedures more efficiently
General Assistant
Funmi Motors
Bolton
2022.06 - 2022.11
- Assisted with administrative and clerical work at a small family-run car service business
- Handled invoices, pricing, and documentation for car parts and customer services
- Maintained accurate records and supported daily operations during busy weekends
- Demonstrated responsibility and initiative in an independent role
General Assistant
San Chan Takeaway
Bolton
2021.11 - 2022.04
- Took customer orders, managed till transactions, packed food, and cleaned service areas
- Gained resilience and composure during high-pressure 'rush' periods
- Learned to engage effectively with a wide range of customers
Education
Adult Nursing
Manchester Metropolitan University
Manchester 2024 -
A Levels - Health and Social Care, Business Studies, Criminology
Pendleton Sixth Form College
Salford 2022.01 - 2024.01
GCSEs -
St James High School
Farnworth, Bolton 2017.01 - 2022.01
Skills
- Excellent verbal communication
- Team-oriented and dependable
- Strong customer service experience
- Adaptable and quick to learn
- Empathetic and respectful
- Organised and punctual
- Problem-solving mindset
- Full UK Driving Licence (Category B)
Affiliations
- I currently volunteer twice a week at the UCKG Help Centre Charity, where I support various young people in developing various aspects of their lives. Additionally, I assist with the food bank on some Saturdays, helping to provide essential support to those in need.
Timeline
Front of House Staff
Burgerize
2023.01 - 2024.06
General Assistant
Funmi Motors
2022.06 - 2022.11
A Levels - Health and Social Care, Business Studies, Criminology
Pendleton Sixth Form College
2022.01 - 2024.01
General Assistant
San Chan Takeaway
2021.11 - 2022.04
GCSEs -
St James High School
2017.01 - 2022.01
Adult Nursing
Manchester Metropolitan University
2024 -