Rebecca Clarke

I have been employed by Almac Clinical Services for five years, mainly working with pharmaceutical labeling. I began in the Label Control department, gaining foundational experience in label management and compliance, and progressed to the role of Project Lead within Label Services. As Project Lead within the Label Services department at Almac Clinical Services, I oversee complex labeling projects for clinical trial medications. The role involves effective communication to external clients and internal Clinical Supply Managers (CSMs) to gather and interpret detailed labeling requirements for clinical trial medications. This involves obtaining highly specific information from clients, including label text, packaging component types (e.g., vials, syringes, cartons), component dimensions, and storage conditions (ambient, refrigerated, or frozen), among other critical details. I collaborate closely with a Project Coordinator to consolidate this data into a comprehensive label generation request, which is then forwarded to the design team for designing and printing the labels. The role demands clear and effective communication across multiple departments and levels, meticulous attention to detail, and the ability to manage complex timelines under pressure.

Prior to this, my role was QC Supervisor in Label Control. This role involved managing a team of Quality Control Inspectors, who are responsible for checking printed labels to ensure they meet expected standards. The labels are checked against a retain sample to ensure consistency, and perform checks for sizing, text position, patchy print, marks and flaws, etc. As supervisor, I was responsible for managing and delegating workload, responding to urgent requests from production when labels were required with immediate effect, escalating issues to the relevant departments, ensuring training records were updated and delivering annual assessments to the team, amongst many other supervisor tasks.

In my role at Tesco, I assisted customers at both the self-service checkout and main checkouts, ensuring a smooth and professional experience. Additionally, I supported my manager and team leader with various shop floor duties to maintain high service standards. This position marked my return to the workforce after dedicating time to being a full-time mother following the birth of my third child.

Following the birth of my second child, I chose to become a full time mother while my children were at a very young age, prior to primary school. This is a time that I was grateful for; to be a fully present mother and experience the many milestones that children reach. During this time I faced many challenges and developed many personal skills, including time management, organisation, multi tasking and patience. My husband and I welcomed our third and final child to our family, completing our family unit. This addition further deepened our family bond, not only for us, but for our 2 elder children as they gained another sibling.

I worked closely with the Managing, Financial, and Sales Directors, providing administrative support using the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook) and the company's computer system. I managed and updated a database of approximately 400 customers, ensuring they received the latest price lists, promotions, and company information. My responsibilities also included maintaining stock levels by entering purchase orders, processing delivery notes, and reconciling supplier invoices within the system. During my time at Bodel's, I covered three maternity leave positions in the accounts department, handling both accounts receivable and accounts payable. I processed customer payments (cash, card, cheque), prepared daily bank lodgements, updated customer and supplier account records, and issued customer statements. Additionally, I issued credit notes for returned or damaged items, made payments to suppliers, reconciled supplier statements with invoices, and maintained accurate records in the system. I was also responsible for managing petty cash.

Assisted customers with clothing purchases, organised clothing deliveries and stocked onto shop floor, maintained clean fitting rooms, and upheld shop floor standards for a pleasant shopping environment.