Rebecca Brooks
Norwich,Norfolk
Summary
Reliable and dedicated professional with relevant skills in problem-solving, coupled with strong customer service abilities and motivated to achieve success for customers through effective work strategies. Obtains personal understanding of the agricultural world and demonstrates excellent communication and teamwork skills, ensuring efficient collaboration with colleagues and clients. Poised to make significant impact in an advisory role under expert guidance.
Enthusiastic about improving farming practices, with knowledge of resolving customer problems.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Omnia Field Technician
Huntchinsons
Norwich, Norfolk
10.2022 - Current
- Performed digital soil mapping, alongside conducting soil samples for improved data collection.
- Collaborated with team members to ensure timely completion of service requests.
- Participated in safety training sessions to understand workplace safety protocols.
- Communicated with clients to provide updates on service progress and address concerns.
- Achieved high levels of customer satisfaction through prompt and efficient service delivery, resulting in strong customer relationships formed by improved communication skills.
- Trained new staff members to promote skill development.
- Worked closely with agronomists to navigate cropping/cultivation schedules, as well as inputting data such as drilling dates, field boundaries and cropping rotations in quite months.
Education
Foundation Degree in Science - Agriculture and Farm Business management
Royal Agricultural University
Cirencester, Gloucestershire 09.2018 - 06.2020
Skills
- Motivating farmers on sustainability
- Building trust with clients
- Understanding farmer needs
- Field research capabilities
- Listening to customers
- Strong Work Ethic
- Ability to perform well in a team
- Desire to learn and progress
Affiliations
- Sailing
- Shooting/Working Gun Dogs
References
References available upon request.
Timeline
Omnia Field Technician
Huntchinsons
10.2022 - Current
Foundation Degree in Science - Agriculture and Farm Business management
Royal Agricultural University
09.2018 - 06.2020