Rebeca Apolo
Dunfermline,East Lothian
Summary
Aspiring Life Coach seeks opportunities to support clients in achieving personal growth and development goals. Proactive and flexible for responsive guidance that meets individualised needs. Proactive and flexible to adapt to changing priorities. Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team. History of effectively helping clients through positive communication strategies and individual counseling. Knowledgeable about collecting and analyzing data to further treatment and program goals.
Overview
24
24
years of professional experience
Work history
Life coach
self-employed
03.2017 - Current
- Inspired recognition and appreciation of achievements, increasing motivation towards personal targets.
- Encouraged clients to set and achieve reasonable goals, increasing confidence and self-esteem.
- Developed positive habits focused on improving overall health, wellbeing and life satisfaction.
- Addressed limiting self-beliefs to support clients in achieving their full and true potential.
- Improved social connections through community outreach and activity attendance.
- Built positive, supportive client relationships to increase benefits of coaching support.
- Mentored young adults to build leadership, communication and interpersonal skills.
- Pushed clients outside comfort zones to challenge limiting thinking and increase self-confidence.
- Recommended additional therapies to target barriers preventing social and emotional growth.
- Identified key areas for improvement to increase positive mental and physical wellbeing.
Police Translator
Police Service of Zürich
09.2004 - 06.2023
- Delivered high-quality translation and interpretation services from [Language] to [Language], supporting clients across multiple industries.
- Preserved meaning, intention and context of original speech and texts.
- Mediated bilateral interpretations in [Language].
- Interpreted [Type] language for one-on-one conversations and group presentations.
- Reviewed business, legal and personal documents in detail to understand terminology and intended meanings.
- Translated simultaneously using interpretation and translation equipment.
- Studied language vocabulary, cultural background and environment-specific terms to develop and maintain advanced linguistic abilities.
- Conducted etymological research into [Type] language and presented findings to advance field knowledge.
- Revised and translated materials to improve word choice and refine meanings.
- Prepared documentation in multiple languages for official use.
- Kept text and subtitle translations culturally appropriate to various audiences.
- Wrote reliable, precise subtitles for TV and video translations.
Tour guide
Best of Switzerland- Meyers Tour
06.2003 - 08.2004
- Addressed enquiries, issues and concerns of tourists.
- Interpreted and translated languages for tourists to understand.
- Used augmented reality technology to enhance tours.
- Visited museums, ballet and operas to promote cultural arts.
- Informed tourists regarding local currency and money changers.
- Entertained tour guests with fun props, stories and activities.
- Conducted foreign-language tours using advanced [Language] abilities.
- Documented daily tour activities and prepared incident reports.
- Took photos and videos of tourists to preserve memorable experience.
- Protected group members by following safety guidelines.
- Registered tour guests, issued paperwork, and processed fees.
- Led groups on trips and sightseeing tours to explore [Location].
- Assisted clients with special needs requiring additional support around vehicles or site environment.
- Escorted tourists, fulfilling tour requirements and creating enjoyable experiences.
- Helped visitors feel welcome with friendly conversations, personal help and engaging stories.
- Rendered first aid or CPR in cases of injury or illness during tours.
- Toured [Type] museum with groups of up to [Number], moving through exhibits and adding interesting details.
- Coordinated smooth-running tours and resolved problems with itineraries, services, or accommodations.
- Explained site requirements and tour procedures to participants.
- Learned historical and cultural details of landmark site to enrich tours.
- Accompanied individuals as personal guide on special [Type] tours.
- Conducted tours of [Type] establishment following facility guidelines and safety standards.
- Shared informational brochures with guests detailing additional points or facts of interest.
Sales manager
Werner`s Head shop
02.2002 - 12.2002
- Analysed sales to identify top-performing products.
- Carried out sales visits to current and prospective customers.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Set highest personal performance standards for self.
- Generated company growth through market expansion and sales.
- Achieved exceptional client satisfaction feedback and ratings.
Receptionist
Hotel X-Tra Limmat House & Hotel Krone in Zürich
01.2000 - 03.2002
- Reduced waiting times through effective time and resource management.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Delivered front of house duties with warm and professional manner.
- Provided clerical support to company employees, including copying, faxing and file management.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Managed office calendar, set new appointments and assisted with arrangements.
- Kept reception area clean and organised to uphold professional office reputation.
- Maintained reception area stock of important forms and brochures.
- Monitored building security, updated logs and issued visitor badges.
- Received payments for [Product or service] and updated balances in computer.
- Created agendas for meetings, prepared materials and took detailed notes.
- Set up office spaces, equipment and support services for client and team meetings.
- Coordinated travel flights, accommodation and itineraries for office staff.
Education
Certificate of Higher Education - Social Sciences
High School
Guayaquil Ecuador 02/1988 - 03/1994
Certificate of Higher Education - Journalism
University Facso Guayaquil Ecuador
Guayaquil - Ecuador 03/1995 - 01/1998
Certificate of Higher Education - Authorities and court interpreting course
Obergericht
Zürich 04/2007 - 09/2007
SVQ Level 3 - Interpreter in criminal matters and Migration Law - Caritas Lucerne
Caritas Luzern
Lucerne- Switzerland 08/2016 - 11/2016
Diploma of Higher Education - University Specialisation Course in Criminology
University Miguel de Cervantes-
Spain 05/2023 - 09/2023
Diploma of Higher Education - Specialisation Course in Forensic Psychology
University Antonio de Nebrija
Spain 09/2023 - 11/2023
Higher National Diploma - Diploma Herbology
The Royal Garden of Edinburgh
Edinburgh 09/2023 - 09/2025
Skills
- Persuasive negotiator
- Motivational leadership
- Goal setting
- Group facilitation
- Excel proficiency
- Goal Setting
- Biopsychosocial assessments
- Life coach counseling
Languages
English
Advanced (C1)
German
Proficient (C2)
Spanish
Native
Portuguese
Proficient (C2)
Italian
Upper intermediate (B2)
Timeline
Life coach
self-employed
03.2017 - Current
Police Translator
Police Service of Zürich
09.2004 - 06.2023
Tour guide
Best of Switzerland- Meyers Tour
06.2003 - 08.2004
Sales manager
Werner`s Head shop
02.2002 - 12.2002
Receptionist
Hotel X-Tra Limmat House & Hotel Krone in Zürich
01.2000 - 03.2002
Certificate of Higher Education - Social Sciences
High School
02/1988 - 03/1994
Certificate of Higher Education - Journalism
University Facso Guayaquil Ecuador
03/1995 - 01/1998
Certificate of Higher Education - Authorities and court interpreting course
Obergericht
04/2007 - 09/2007
SVQ Level 3 - Interpreter in criminal matters and Migration Law - Caritas Lucerne
Caritas Luzern
08/2016 - 11/2016
Diploma of Higher Education - University Specialisation Course in Criminology
University Miguel de Cervantes-
05/2023 - 09/2023
Diploma of Higher Education - Specialisation Course in Forensic Psychology
University Antonio de Nebrija
09/2023 - 11/2023
Higher National Diploma - Diploma Herbology
The Royal Garden of Edinburgh
09/2023 - 09/2025
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