Reanne Palmer
Leigh-On-Sea,Essex
Summary
Dynamic retail professional committed to outstanding customer service. Highly proficient in handling money and operating POS systems. Versatile Cashier with exemplary cash register skills and proven commitment to store cleanliness and safety. Leads with high levels of customer service and engagement efforts. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. works with clients to determine requirements to provide excellent service. Organised worker experienced with currency handling and register operations. Offers attention to detail, time management and multitasking abilities important in busy environments. Dedicated to customer satisfaction and always ready to help with concerns. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Teacher in a primary school
Byron Primary School
Gillingham, Kent
12.2023 - 03.2024
- Created daily lesson plans targeted to current curriculum standards.
- Set expectations for behaviour and dealt with discipline cases as outlined in school policies.
- Devised homework to enhance student learning and confidence.
- Prepared and presented informative reports to parents.
- Planned and presented lessons catering to varying needs and abilities.
- Created and updated attendance records to check the regularity of students on day-to-day basis.
- Organised and took part in school events, outings and activities happening during weekends and evenings.
- Evaluated own teaching critically to identify weak areas and make improvements.
- Monitored and reported on students' performance to aid development.
Nursery assistant
hedgehogs day centre
wayfield , kent
07.2022 - 01.2023
- Encouraged children to safely explore surroundings, promoting curiosity and experimentation.
- Upheld reliable routines to minimise children's stress and anxiety.
- Monitored children at after-school program location, offering safe place for children to play and complete homework assignments.
- Taught alphabet and numeracy to enhance learning experience.
- Supervised daily activities, lunch break and rest time to monitor schedule.
- Engaged with both children and caregivers to nurture ongoing trusting rapport.
- Read stories and lead activities to help children build foundational learning skills.
- Role-modelled desired behaviours, habits and actions.
- Arranged for entertainment and games to provide downtime between learning activities.
- Created caring bonds with children for comfort and safety within nursery.
Retail sales assistant
Savers
gillingham , kent
01.2021 - 06.2022
- Demonstrated product usage and features to customers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Explained establishment policies to customers and offered advice on selections.
- Boosted product sales by offering selection guidance to customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Requested and checked customer IDs at checkout for age-restricted products.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Updated product labelling and pricing to reflect discounts and offers.
Education
GCSEs - maths, english, science, performing arts, history, resistant materials
The Victory Academy
Chatham 09.2016 - 05.2021
NVQ Level 2 - childcare
midkent college
Chatham, Kent 09.2021 - 12.2022
Skills
- Child development
- Cash handling policies
- GDPR compliance
- Service knowledge
- Good listener
- Patient
- Able to work on my feet
- Solution-focused techniques
- Communication skills
- Time management
- Problem-solving
- Team building
- Customer-focused
- Team player
- Cash control
- Inventory control
- Food service
- Ordering procedures
- Challenge 25 policy
- Bar cleaning and maintenance
- Hospitality expertise
- Outstanding customer service
Affiliations
- reading
- writing
- singing
- design and technology
- drawing
Accomplishments
During secondary school i achieved the role of being the mental health ambassador this gave me many skills such as: mental health knowledge, environment health knowledge and communication skills.
Timeline
Teacher in a primary school
Byron Primary School
12.2023 - 03.2024
Nursery assistant
hedgehogs day centre
07.2022 - 01.2023
NVQ Level 2 - childcare
midkent college
09.2021 - 12.2022
Retail sales assistant
Savers
01.2021 - 06.2022
GCSEs - maths, english, science, performing arts, history, resistant materials
The Victory Academy
09.2016 - 05.2021
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