REAGAN FRASER
Aberdeen,Aberdeen City
Summary
D.O.B: 22/03/2008
I am a very high energy, enthusiastic individual with a passion for ensuring everyone receives the best level of service and therefore has a pleasant time in the establishment. All of my jobs have been in relatively different enviroments, this has been absolutely smooth sailing for me because I adapt incredibly well and learn incredibly fast. Even within these different jobs, customer service has always been at the forefront; And I excel at customer service because I am a very extroverted individual who has always been merited for how approachable and friendly I am. My experience with handling large groups of both adults and children also assist in conveying how well suited I am to high energy, busy enviroments.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Party Host and courts marshal
Airhop Adventure Park
Aberdeen, Aberdeen City
2026.03 - Current
- Ensured guest satisfaction by delivering exceptional service and maintaining a friendly, enthusiastic and approachable manner.
- Followed specific guidelines/protocols on how to set up party rooms efficiently and exactly to provide the best possible experience for customers.
- Completed a variation of online courses provided by the company such as COSHH awareness, Fire safety awareness, Manual Handling, Accident awareness and more.
- Maintained enthusiastic demeanour even during high stress situations, such as high capacity or large party group.
- Excelled at organising large groups of children safely and efficiently.
Sales Assistant
Autoparts of Inverurie
Inverurie, Aberdeenshire
2024.11 - 2025.10
- Ensured stock replenishment in a timely manner to maintain product availability.
- Utilised excellent communication skills to provide detailed product information.
- Learnt about new products quickly, providing comprehensive guidance to customers, especially when having zero prior experience in the automotive industry.
- Built strong relationships with regular customers for repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Barista, Waitress and events assistant
Lochter Activity Centre
Oldmeldrum, Aberdeenshire
2024.05 - 2024.10
- Allowed me to develop my skills in waitressing and barista skills.
- Often assisted in setting up large areas for events (sometimes massing up to 600-700 people), as well as greeting and handing out wristbands for activities.
- Often worked under large amounts of pressure during bigger events where all jobs had to be carried out efficiently and professionally.
Education
Bachelor of Arts - Film, Visual Culture and Philosophy
University of Aberdeen
Aberdeen 2025.08 -
Skills
- Calm under pressure
- Enthusiastic
- Hygiene standards adherence
- Money handling
- People Management
- Memory retention
Certification
- Manual Handling Certification
- Accident Awareness Certification
- COSHH Awareness certification
- Mental Health Certification
- Slips, Trips and Falls Certification
- Fire Safety Awareness Certification
- Fire Evac and EAP certification
Affiliations
- In my life outside of work and University, I really enjoy going out with friends, playing piano and travelling!
References
References available upon request.
Timeline
Party Host and courts marshal
Airhop Adventure Park
2026.03 - Current
Bachelor of Arts - Film, Visual Culture and Philosophy
University of Aberdeen
2025.08 -
Sales Assistant
Autoparts of Inverurie
2024.11 - 2025.10
Barista, Waitress and events assistant
Lochter Activity Centre
2024.05 - 2024.10