Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Razvan Acsenciuc

London,United Kingdom

Summary

Dynamic and well-motivated professional with a solid understanding of business operations and multi-site operations. Skilled in call centre operations and retailer service, with a basic understanding of the fresh produce industry. Demonstrates strong problem-solving abilities, excellent communication skills, and is a good team player. Committed to operational health and safety standards, with a proven track record as a hard worker. Career goal: to leverage skills in a challenging role within the retail or business operations sector.

Driven and resourceful professional with knack for strategic planning and team leadership. Demonstrated proficiency in project management and problem-solving, fostering smooth operational workflows. Excited to bring collaborative and result-oriented approach to [Desired Position] role.

Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, communication, and resource management in [Desired Position] role.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Operations Manager

BUILDER DEPOT LTD
London
02.2018 - 05.2025
  • Maintained workplace safety by involving employees in order to maximise engagement and team morale.
  • Set routes for optimal deliveries, coordinated driver and staff schedules and assigned out specific tasks.
  • Acted as first responder in emergency situations, applying CPR and First Aid training when necessary.
  • Documented reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences, in compliance with regulations.
  • Investigated complaints and accurately documented findings, communicating conclusions efficiently and effectively.
  • Diminished work flow lags, including recruiting, interviewing and hiring top talent.
  • Obtained permits, planned and budgeted operations and coordinated exploration at sites.

Senior Team Leader

Total Exotics
Spalding
09.2016 - 02.2018
  • Communicated and coordinated with multiple departments, including Warehouse and Showroom.
  • Mentored team members in tried and true guest service methods, providing feedback to encourage highest sales potential.
  • Fostered positive employee relationships through effective communication, training, and career development coaching.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Evaluated furniture damage and determined optimal repair approach based on unique piece requirements.
  • Resolved guests complaints efficiently and professionally while maintaining positive customer environment.

Team Leader

Total Exotic
Spalding, LIN
01.2015 - 11.2016

Education

Person BTEC Level 5 Higher Education Diploma RQF - LCCA BA/BSC (HONS)

Pearson BTEC Level 5
City of London
01.2019 - 01.2021

BANCHELOR OF ARTS (HONOURS) - Business Management

University for the Creative Arts
London
02.2022 - 02.2023

Bachelor of Arts BS - LCCA BA/BSC (HONS) TOP UP

Buckinghamshire New University
Wycombe
06.2021 - 07.2022

GQA LEVEL 3 NVQ DECORATIVE FINISHING/PAINTING - DECORATIVE/PAINTING

GQA QUALIFICATIONS LTD
City of Westminster
03.2016 - 08.2018

Skills

  • Hard Worker
  • Good team player
  • Good communication skills
  • Basic understanding of fresh produce industry
  • Retailer service
  • Well motivated regarding operational H&S
  • Dynamic
  • Problem-solving
  • Business operations understanding
  • Multi-site operations
  • Skilled in call centre operations

Certification

CLASS 2 DRIVING LINCESE

CPC CARD

DRIVER CARD

CRANE OPERATIONAL LICENCES

Timeline

BANCHELOR OF ARTS (HONOURS) - Business Management

University for the Creative Arts
02.2022 - 02.2023

Bachelor of Arts BS - LCCA BA/BSC (HONS) TOP UP

Buckinghamshire New University
06.2021 - 07.2022

Person BTEC Level 5 Higher Education Diploma RQF - LCCA BA/BSC (HONS)

Pearson BTEC Level 5
01.2019 - 01.2021

Operations Manager

BUILDER DEPOT LTD
02.2018 - 05.2025

Senior Team Leader

Total Exotics
09.2016 - 02.2018

GQA LEVEL 3 NVQ DECORATIVE FINISHING/PAINTING - DECORATIVE/PAINTING

GQA QUALIFICATIONS LTD
03.2016 - 08.2018

Team Leader

Total Exotic
01.2015 - 11.2016
Razvan Acsenciuc