Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic
Razif Shaharudin

Razif Shaharudin

Edinburgh,Scotland

Summary

Dedicated professional with extensive experience in elderly care, demonstrating exceptional skills in direct patient work, home visit competency, and flexible working hours. Provide compassionate care, personal hygiene assistance, and basic life support while maintaining dignity and respect. Proficient in communication with families, records management, and the use of assistive technology to enhance patient well-being. Committed in supporting elderly individuals through meal preparation, domestic duties fulfilment, and organising outdoor activities. Career goal: to continue delivering high-quality social care and support within a residential or community-based setting.

Overview

20
20
years of professional experience
2
2
years of post-secondary education

Work history

Kitchen Porter

Napole Pizzeria
Edinburgh
04.2025 - 07.2025
  • Ensure kitchen and all equipment are kept clean and hygienic at all times
  • Wash all dishes utensils, pots and pans efficiently
  • Support chefs with basic preparation when required
  • Maintain high standards of cleanliness in the kitchen area including floors, surfaces and bins
  • Ensure the correct use of cleaning products and adhered to food safety procedures
  • Unload and store deliveries safely in the correct areas
  • Assist with waste management and recycling
  • Work efficiently as part of a team in a fast-paced environment
  • Ensure Health & Safety guidelines are adhered to at all times
  • Maintained high standards of cleanliness by washing kitchen equipment and utensils.
  • Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.

Room Attendant

Novotel Edinburgh Park
Edinburgh
03.2025 - 07.2025
  • Responsible for cleaning and servicing of 15 guest rooms per day, ensuring that the rooms are always cleaned to brand standards, well presented and maintained.
  • Responsible for reporting maintenance defects in guest rooms and on guest floors
  • Ensure all guest rooms adhere to all brand standards and quality audit standards.
  • Ensure all health & safety standards are adhered to and breaches in standards or potential new hazards are reported to the Head of Department.
  • Ensure all cleaning materials and equipment are well maintained, correctly handled according to regulations.
  • Responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and ensuring storage areas are clean and well maintained.
  • Ensure the highest levels of cleanliness throughout the hotel by being a supportive member of the housekeeping team.
  • Provide the highest level of customer care, providing a friendly, helpful and responsive level of service for the guests.
  • Assist in the cleaning of public areas and back of house areas as required.
  • Coordinated with front desk staff for efficient room allocation and preparation.
  • Restocked amenities promptly, ensuring availability at all times.
  • Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
  • Delivered extra linen and toiletries to meet guest needs.
  • Stocked trollies to maintain stable cleaning supplies.
  • Resolved guest queries in line with service standards and protocols.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Cleaned surfaces to preserve professional standards and minimise infection risks.

Admin Executive

Crossroad Solutions Sdn Bhd
Kuala Lumpur
01.2020 - 12.2024
  • Maintained financial record and examined business agreements to safeguard organization and identify loopholes.
  • Delivering high level services to customers as required by the company.
  • Established professional relationships with business partner, shareholders, and authorities to develop trust, rapport, and reliability.
  • Drafted reports to discuss developments and issues discussed in board meetings.
  • Implemented company policies and legal guidelines to maintain standards and verify compliance of staffs.
  • Developed business strategies to established short and long-term goals for company.
  • Achieved service time and quality targets.
  • Prepared range of written communications, documents, and reports
  • Reported project status and financial updates to stakeholders and collected feedback.
  • Built collaborative working relationships with project teams.
  • Prepared presentations for customers detailing project scope, progress, and results.
  • Contributed to provision of documentation for new projects and initiatives to communicate project requirements to team members.
  • Organized invoices, contracts, and other financial reports for easy access.
  • Assessed project progress and created project status reports to keep project managers and stakeholder informed.

Cleaner

Servest Group UK
Edinburgh
01.2016 - 03.2017
  • Sweeping, dusting, hoovering and mopping surfaces in the designated Sainsbury's convenience store including toilets, kitchens, and loading areas
  • Refilling and restocking cleaning supplies and toiletries inclusive of hand wash, toilet paper and paper towels
  • Maintaining cleaning products and ordering new supplies when necessary
  • Taking out the garbage
  • Conducting monthly disinfection and deep cleaning

Marketing & Technical Representative

Top Paint Coating Sdn Bhd
10.2013 - 10.2015
  • Exceeded monthly sales KPIs by using advanced selling techniques and smart negotiation strategies.
  • Assessed customers preferences and needs to establish productive and long-lasting relationships.
  • Registered and updated customer information on database to enable tracking history and maintain record.
  • Respond to client concerns and complaints, providing solutions to avoid future issues.
  • Conducted product demonstrations to showcase features and benefits for customers.
  • Answered customer phone calls and addressed issues and complaints, maintaining client satisfaction.
  • Maintained in-depth knowledge of competitor products, price changes and market developments to forecast business demands.
  • Collaborate with skilled workers to subcontract complex painting projects.
  • Examined surfaces of building, structure, and fixtures to prepare for painting and decorating.

Care Officer

Social Welfare Department, Government of Malaysia
Kuala Lumpur
03.2008 - 08.2013
  • Managed residents' caseloads to address social work assessment, crisis intervention and care planning.
  • Advised government bodies on health and welfare service improvement measures
  • Facilitated multidisciplinary team consultation to review care plans and close cases.
  • Contributed to induction and orientation programs for new staff from different disciplines within social work team.
  • Liaised with community agencies to maximize user's access to appropriate resources and services.
  • Helping residents to remain as active and independent as possible
  • Support residents with personal care and mealtimes
  • Helping identify residents' unique goals and implement personalize care plans
  • Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment
  • Maintained confidentiality of patient records in line with data protection regulations.
  • Assisted residents in personal grooming tasks maintaining their dignity and self-esteem.
  • Documented patient progress for better treatment plans.
  • Built trustful relationships through consistent reliability and professionalism.
  • Provided assistance with daily tasks, enhancing quality of life for the elderly.
  • Assisted with physical therapy sessions, promoting mobility in patients.
  • Coordinated recreational activities which resulted in increased resident participation.
  • Collaborated with medical staff to ensure comprehensive patient care.
  • Created friendly environment with active listening and empathetic communication.
  • Facilitated social activities to boost patient morale.
  • Maintained clean living spaces, contributing to a healthy environment.
  • Arranged transport for hospital visits or outings, facilitating access to needed services.
  • Built and maintained helping relationships with elderly residents and their families.
  • Coordinated welfare programmes and care services for elderly patients.
  • Worked within local communities to promote social awareness and care.
  • Reviewed elderly residents' ability to take care of themselves and planned appropriate support.

Admin Assistant

Nitto Denko (Malaysia) Sdn Bhd
06.2007 - 03.2008
  • Organized and stored hard copy files.
  • Helped less experienced staff manage daily assignments.
  • Answered phones and performed clerical office functions to address queries, concern, and issues, escalating complaints to management.
  • Manage information on company databases for different organizational activities to track history and safeguard accurate information.
  • Performed administrative tasks, document management and report development for inter-departmental use.
  • Planned office events by reserving venues, communicating schedules and coordinating setup
  • Booked and coordinated equipment maintenance to meet operational needs.
  • Booked and paid for business travel and accommodation, communicating booking information to relevant officer.
  • Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.

McDonald's Crew Member

Golden Arches Restaurant (M) Sdn Bhd
04.2005 - 03.2007
  • Assist in daily operations.
  • Ensured takeaway and dine-in orders met high standards, quality-checking orders before being served to customers.
  • Maintained a clean and tidy kitchen area, minimizing potential health risks and trip hazards.
  • Worked within variety of kitchen stations, including food prep, cooking and dish-washing.
  • Cleaned and stored hand-held tools appropriately, prolonging working life and preventing damage.
  • Completed cleaning and serving task to high-quality standards.
  • Kept restaurant clean by conducting regular deep cleans.

Education

Diploma of Higher Education - Management

Advanced Management and Technology Centre
Malaysia
07.2004 - 04.2006

Skills

  • Flexible working hours
  • Home visit competency
  • Direct work with patients
  • Elderly supportiveness
  • Communication with families
  • Dignity respect
  • Assistive technology use
  • Patience and composure
  • Domestic duties fulfilment
  • Elderly care
  • Personal care assistance
  • Basic life support
  • Meal preparation
  • Records management
  • Social care
  • Patient relations
  • Patient showering assistance
  • Personal hygiene assistance
  • Compassionate care
  • Health checks
  • Hygiene maintenance
  • Toileting assistance
  • Outdoor activities organisation
  • Motion exercises
  • Attentive listening
  • Residential housekeeping
  • Accommodation-based support
  • Cultural awareness

Languages

Malay
Native
English
Upper intermediate

References

References available upon request.

Timeline

Kitchen Porter

Napole Pizzeria
04.2025 - 07.2025

Room Attendant

Novotel Edinburgh Park
03.2025 - 07.2025

Admin Executive

Crossroad Solutions Sdn Bhd
01.2020 - 12.2024

Cleaner

Servest Group UK
01.2016 - 03.2017

Marketing & Technical Representative

Top Paint Coating Sdn Bhd
10.2013 - 10.2015

Care Officer

Social Welfare Department, Government of Malaysia
03.2008 - 08.2013

Admin Assistant

Nitto Denko (Malaysia) Sdn Bhd
06.2007 - 03.2008

McDonald's Crew Member

Golden Arches Restaurant (M) Sdn Bhd
04.2005 - 03.2007

Diploma of Higher Education - Management

Advanced Management and Technology Centre
07.2004 - 04.2006

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Razif Shaharudin