Muzammal Iqbal
London,Greater London
Summary
Mechanical Engineer with 3 years of Experience as a Mechanical Site Engineer, Specializing in the Installation of Wet Fire Sprinkler System, Installation of Fire Alarm System, Installation of NOVEC 1230 System, CO2 System, Fire extinguishers. I had been working with various well-known organizations such as Nandipur Thermal Power Plant Pakistan, Marafiq Power and Water Utility Company Saudi Arabia.
Currently working as a Shift Manager at Wendy’s, where I oversee daily operations, manage cross-functional teams, ensure compliance with health and safety standards, and deliver high-quality customer service. This dual experience has enhanced my leadership, problem-solving, and people management skills, complementing my strong technical engineering background.
Overview
7
7
years of professional experience
12
12
years of post-secondary education
Work history
Shift Manager
Wendy's
Camden Town London, Greater London
03.2025 - Current
- Supervised and coordinated daily restaurant operations during assigned shifts.
- Managed a team of crew members by delegating tasks, monitoring performance, and providing on-the-job training.
- Ensured compliance with food safety, hygiene, and workplace health & safety standards.
- Handled customer service issues, resolved complaints, and maintained a high level of guest satisfaction.
- Oversaw cash handling, register balancing, and end-of-shift financial reporting.
- Monitored inventory levels, placed supply orders, and minimized waste to control costs.
- Supported recruitment, onboarding, and training of new team members.
- Ensured adherence to company policies, operational procedures, and quality standards.
- Motivated staff to achieve service goals and maintained a positive team environment.
- Reported shift performance and operational updates to senior management.
Crew Member
Wendy's
Camden Town London, Greater London
08.2023 - 02.2024
- Assisted customers with orders and provided recommendations on menu items.
- Maintained cleanliness and organisation of workstations and dining areas.
- Collaborated with team members to ensure efficient service during busy periods.
- Operated kitchen equipment and adhered to safety and hygiene standards.
- Handled cash transactions and processed payments accurately at the register.
- Supported training of new crew members by sharing knowledge of procedures.
- Prepared food items according to established recipes and presentation guidelines.
- Executed daily operation procedures ensuring adherence to company's policies.
Mechanical site Engineer
Gulf Industrial System Company ( GISCO )
Jubail, Saudia Arabia
03.2020 - 11.2022
- Supervised and monitored all mechanical works on-site, ensuring compliance with approved drawings, project specifications, and safety standards.
- Estimated, prepared, and allocated resources including manpower, materials, equipment, and tools for mechanical installations prior to execution.
- Provided technical guidance and engineering support to on-site mechanical teams to ensure smooth project implementation.
- Coordinated with clients, consultants, and contractors through regular meetings to address technical issues and align project progress with timelines.
- Ensured adherence to quality standards and conducted inspections to verify compliance with project requirements.
- Utilised CAD software to assist in the design and modification of mechanical systems.
- Contributed to site meetings by providing updates on project progress and challenges.
- Maintained accurate records of materials and inventory for ongoing projects.
Mechanical Engineer trainee
Nandipur Thermal Power Plant
Gujranwala, Pakistan
01.2019 - 12.2019
- Assisted senior engineers in understanding and executing project requirements under direct supervision.
- Gained practical knowledge of power plant operations, including boilers, gas turbines, steam turbines, Rankine & Brayton cycles, and heat exchangers.
- Developed hands-on exposure to HVAC systems, including heating, ventilation, air conditioning, and Air Handling Units (AHU).
- Supported daily engineering activities, learning to interpret technical documentation and apply theoretical knowledge to real-world applications.
- Strengthened problem-solving and teamwork skills while contributing to safe and efficient plant operations.
- Knowledge of Firefighting Systems installation, testing, and commissioning of Wet Fire Sprinkler Systems, Fire Alarm Systems, NOVEC 1230 Systems, CO₂ Suppression Systems, and Portable Fire Extinguishers.
- Knowledge of NFPA standards, safety regulations, and fire protection system integration with building services.
Education
BSc Mechanical Engineering - Engineering
Imperial College of Business Studies Lahore
Pakistan 01.2014 - 12.2018
DAE Mechanical Technology - Engineering
Govt College of Technology , Sialkot
Pakistan 01.2010 - 12.2013
Metric - Science
Board of Intermediate Secondary Education , Gujranwala
Pakistan 01.2008 - 12.2010
Occupational Safety & Health Training - Health & Safety
OSHAcademy
Saudi Arabia 05.2022 - 06.2022
Authorized Permit Receiver - Engineer
MARAFIQ Power & Water Utility Company
Saudi Arabia Auto CAD 2d & 3d -
Logics Institute of Information Technology
PakistanSkills
- Microsoft Office
- Microsoft Word
- Auto CAD 2d & 3d
- Solid Works 2d & 3d
- Adobe photoshop
- Customer orientation
- Technical proficiency
- Order processing
- Supplier negotiation
- Customer Service
- Communication skills
- Team Leadership
- Product knowledge
Timeline
Shift Manager
Wendy's
03.2025 - Current
Crew Member
Wendy's
08.2023 - 02.2024
Occupational Safety & Health Training - Health & Safety
OSHAcademy
05.2022 - 06.2022
Mechanical site Engineer
Gulf Industrial System Company ( GISCO )
03.2020 - 11.2022
Mechanical Engineer trainee
Nandipur Thermal Power Plant
01.2019 - 12.2019
BSc Mechanical Engineering - Engineering
Imperial College of Business Studies Lahore
01.2014 - 12.2018
DAE Mechanical Technology - Engineering
Govt College of Technology , Sialkot
01.2010 - 12.2013
Metric - Science
Board of Intermediate Secondary Education , Gujranwala
01.2008 - 12.2010
Authorized Permit Receiver - Engineer
MARAFIQ Power & Water Utility Company
Auto CAD 2d & 3d -
Logics Institute of Information Technology
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