RAYYAAN OMERWADIA
London,UK
Summary
Motivated indiviudual with a proven track record of administrative and operations management success. Extremely skilled in developing and leading high-performance teams that are committed to exceeding corporate objectives. Results-driven self-motivator with over three years of experience in sales, branch management, and general operations. Tenacious executive with exceptional interpersonal abilities, keen to take on demanding jobs, meet objectives, and surpass expectations.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Branch Manager
Webuyanycar
London
03.2021 - 06.2023
- Retaining complete computerised records and reporting on all branch tasks and operations, including personnel performance
- Assessing local market dynamics, discovering new sales prospects, and staying current in the market
- Assuring that sales targets are achieved while managing budgets
- Ensuring that staff conduct financial transactions with their clients in an accurate, and lucrative manner, adhering to high ethical standards
- Established sales capabilities, as well as excellent analytical and problem-solving skills
- Delivery of first-class customer service and delegation of workload to optimise efficiency.
- Boosted branch sales by developing and deepening customer loyalty through incentive programmes.
- Evaluated Local market Conditions and sought new opportunities for sales.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Completed opening and closing checklists to create welcoming store environment.
Bus Driver
Go-Ahead London
London
10.2019 - 01.2021
- A timely, pleasant, and safety-conscious bus driver with substantial expertise transporting passengers over established routes in line with a predetermined timetable
- Delivered an exceptional level of service to each customer by listening to concerns and addressing inquiries
- Exercised good judgement and acted quickly in times of crisis.
- Assisted passengers with difficulties or disabilities to safely board and disembark buses.
- Intervened in passenger incidents and unruly behaviour, maintaining order during trips.
- Implemented customer complaint response strategies, providing rapid and effective follow up to ensure customer satisfaction.
Volunteer Police Officer
Metropolitan Police Service
04.2018 - 07.2019
- Performed foot and vehicle patrols of my assigned areas to ensure the safety and rights of citizens
- Remained calm and composed in high-stress situations
- Worked to remain organised and focused
- Always brought forth a courteous and professional attitude
- Assessed difficult situations with speed and accuracy
- Upheld the highest standards of honesty and integrity.
- Aided investigations through strategic interviewing and statement taking of victims, suspects and witnesses.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
Supervisor
Embargo Republica London
05.2017 - 05.2018
- Supervised the cash flow and handled bank-related duties
- Served as a friendly, hardworking, and punctual employee
- Exhibited strong listening and negotiating skills and worked to resolveconflicts
- Scheduled daily tasks based on immediacy and importance and completed inaccordance.
Sales Assistant
London
10.2015 - 10.2015
- Assisted with displays and offered ideas to increase product appeal
- Greeted customers with a friendly and helpful attitude
- Remained flexible, adaptaptable, and focused on growth.
Accountant Assistant
Kala Atkinson London
07.2014 - 07.2014
- Worked to reconcile financial discrepancies by analyzing account information
- Served as an assistant to all administrative personnel and acted as a first pointof contact for visitors and customers
- Maintained accounting controls and recomended policies.
Education
Level 3 Diploma - Public Services
City of Westminster
GCSEs -
Forest Gate Community School
London 09.2010 - 06.2015
Skills
- Computer Proficiency
- Interpersonal
- Communication
- Effective Team Leader
- Commercial Awareness
- Conflict Management
- Administration
- Team player
- Engaging leadership style
Languages
English
Native
Timeline
Branch Manager
Webuyanycar
03.2021 - 06.2023
Bus Driver
Go-Ahead London
10.2019 - 01.2021
Volunteer Police Officer
Metropolitan Police Service
04.2018 - 07.2019
Supervisor
Embargo Republica London
05.2017 - 05.2018
Sales Assistant
10.2015 - 10.2015
Accountant Assistant
Kala Atkinson London
07.2014 - 07.2014
GCSEs -
Forest Gate Community School
09.2010 - 06.2015
Level 3 Diploma - Public Services
City of Westminster