Raymond Wheeler

• Created Guardtech Decontamination team in 2018
• Recruited and trained new operators to provide internal and external deep clean procedures for builders cleans at project completion phase of cleanroom build, handover cleans to a range of standards to meet GMP regulations and ISO standards and deep clean service for users of cleanrooms and laboratories on daily, weekly, monthly or periodic regimes.
• Cultivated strong work culture and high standards to drive employee retention and performance.
• Spearheaded development and delivery of product initiatives based on in-depth market research.
• Trained and mentored managers to cultivate cohesive leadership team.
• Improved long-term prospecting, strategy development and customer engagement by implementing successful growth strategies.
• Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
• Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
• Provided customers with outstanding service, extending relationships for future business opportunities.
• Supervised budgets and timelines, ensuring progress met project scope targets.
• Kept accurate company records, upholding compliance with regulations and company policies.
• Managed team performance, celebrating successes and identifying areas to improve.
• Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
• Boosted customer satisfaction scores through fast and knowledgeable issue resolution.

Micronclean acquired Guardline Technology to expand its range and knowledge of cleanroom consumables and to gain it's cleanroom laundry business.

While at Micronclean I continued to attend trade shows and training events in the UK and Internationally including PHSS events. I continued to expand ,my knowledge of the Cleanroom consumables market and competitive products and systems.

I also assisted with training of their cleaning operators and in the making of their training video on 'cleaning a cleanroom'. Expanding and developing their range of cleaning consumables in an advisory capacity was part of my brief.

I lectured on cleanroom cleaning methods in Europe, India and other sites both to end user audiences and at conferences. Training International sales team members on selling both pre saturated and dry wipe methods and systems.

During this time I investigated and used many competitive systems to the Micronclean systems both on site and at trade shows and sales conventions, developing my product knowledge and understanding of features and benefits of many cleanroom cleaning methods.

Successfully helping to gain more business for their 'cleanteam' both in the UK and internationally.

• During my 23 years of running Guardline Technology I started new divisions and businesses within the Group, specific to cleanroom cleaning and the quality of that service was designing and building our own cleanroom laundry and setting up cleaning regimes to meet NHS and GMP standards. The cleanroom passed many inspections by NHS inspectors and those from the Pharmaceutical and Medical device industries.
• The 'Cleanteam' project started with end user requests to take deep clean duties away from customer technicians who were really only happy with cleaning their own work stations. Along with QA managers I created a range of SOP's to cover all requirements of cleanroom cleaning. Guardline had it's only range of cleaning materials and purchased Biocides and Sporicides from leading manufacturers such as Shield Medicare (now Ecolab) and Contec.
• Knowledge gained from attending annual cleanroom trade shows and PHSS lectures expanded my understanding of the requirements of cleanroom cleaning,
• Improved operations by implementing training and development sessions into employee schedules.
• Kept accurate company records, upholding compliance with regulations and company policies.
• Supervised budgets and timelines, ensuring progress met project scope targets.
• Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
• Identified market demands and consumer trends to increase customer base and retention rates.
• Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
• Provided customers with outstanding service, extending relationships for future business opportunities.
• Independently managed recruitment, employee motivation and training.
• Improved long-term prospecting, strategy development and customer engagement by implementing successful growth strategies.
• Devised and implemented long-term strategy to drive progress in key areas.
• Maintained smooth operations through careful management of office workflow and administrative processes.
• Cultivated strong work culture and high standards to drive employee retention and performance.
• Increased new business connections and revenue generation opportunities by improving networking strategies.
• Managed team performance, celebrating successes and identifying areas to improve.
• Trained and mentored managers to cultivate cohesive leadership team.
• Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
• Boosted customer satisfaction scores through fast and knowledgeable issue resolution.