Raymond Lovell
Swindon,Wiltshire
Summary
Accomplished contract management professional maintaining exceptional customer care within stringent business targets. Knowledgeable in clinical coordination and direction to maintain smooth business services. Prioritised positive outcomes through strategic policy implementation. Passionate about Business Development and consistently seeking methods to improve.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Service Development Manager
Airbus
Swindon, Wiltshire
01.2020 - Current
- Evaluated performance reports to monitor practice progress.
- Evaluated resource and service use to maximise department productivity.
- Managed daily service operations through strategic planning.
- Communicated with key stakeholders on a weekly basis to ensure customer requirements and needs are met.
- Effectively evaluate whether we will 'Bid' or 'No Bid' on customer requirements.
- To evaluate, write and ensure that customer proposals are drafted to a satisfactory standard
- To ensure standards are maintained throughout offers to the customer and that key compliance procedures are adhered to
Contracts Manager
Swindon Town Football Club
Swindon, Wiltshire
01.2019 - 01.2020
- Drafted and negotiated third-party sub-contracts to ensure appropriate legal backout, including service levels and monitoring, was in place.
- Represented the organisation in external negotiations with a diverse set of customers.
- Recruited, developed and motivated new hires, expertly building and managing a dedicated team of 13 staff.
- Implemented, monitored and maintained service delivery against agreed targets and contract-specific requirements to achieve the expected standards
- Guaranteed site welfare conditions met HSE guidelines to promote compliance.
- Managed multiple contract renewals and expiry of contracts based on termination dates to minimise disputes.
Contracts and Compliance Manager
Abingdon School
Abingdon, Oxfordshire
01.2016 - 01.2019
Education
A-Levels - Business & Maths
Swindon College
Swindon 09.2009 - 06.2012
Bid Management
Airbus Internal
Corsham 01.2020 - 01.2020
Skills
- Personnel management
- Policies and procedures
- Regulatory requirements
- Customer relations
- Communication
- Performance monitoring
- Experience creating marketing objectives
- Knowledgeable in Microsoft Office
Timeline
Service Development Manager
Airbus
01.2020 - Current
Bid Management
Airbus Internal
01.2020 - 01.2020
Contracts Manager
Swindon Town Football Club
01.2019 - 01.2020
Contracts and Compliance Manager
Abingdon School
01.2016 - 01.2019
A-Levels - Business & Maths
Swindon College
09.2009 - 06.2012
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