Ray Tranter

•Built rapport with new and existing customers to boost commercial client retention.

•Cold Call 50-70 potential clients each day and win new business.

• Arrange meetings between building contractors/Quantity Surveoys/Architects and our business development managers on site.

• Prospect commerical secondary window projects via Barbour ABI as well as social media.

•Build up my working UK regions sales revenue (South East, South
West, London West and London East)

•Maintain great customer relationships with regular check ins and see
how their experience would be better which involved solving
problems or worries they would have with a security system or with
the service being provided and aim to improve the small details

•Outbound/Inbound calls everyday which invoice solving technical
problems, upselling products and providing the most efficient service
possible

•CRM system operated to input quotes and processing orders, as well
as new products and marketing schemes

• Resolved issues to maintain productivity goals.

• Liaised with assigned customers day to day via phone and build relationships in order to increase sales.

• Account managing through resolving issues and helping my customer ensure their quotes/orders are delivered on time.

• Provided information to customers about new security ranges i.e new cameras which they might benefit from using.

• Dispatch orders via Ebay.

• Provide quotations for their chosen style of flooring on the phone as well operating the trade counter.

• Input data into excel regarding stock levels, new deliveries and online shipping notes.

• Archiving company documents/paperwork