Ray Sutlieff
London
Summary
Highly motivated Facilities professional. I bring with me 30 years experience in assisting, leading and overseeing the logistics in many building types from Grade I listed to a brand new flagship premises. I take pride in my appearance and my surroundings and establishing strong working relationships with colleagues, suppliers and contractors alike. I am now seeking a new opportunity to gain more knowledge and sharing my experiences with new colleagues.
Overview
30
30
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Office Services and Facilities Manager
Bowling & Co, Solicitors
London
02.2023 - 06.2025
- Primary contact for all hard and soft facilities across two buildings.
- Main contact for intruder and fire alarm systems, including the weekly fire alarm testing and the landlord-lead biannual evacuation drills.
- Daily building PPM checks as well as ensuring all Boardrooms and Directors' offices are ready for the day ahead.
- Access Control/security administrator, updating the database for new staff, issuing keys, entrance and alarm fobs, ensuring the return of these on leaving the company.
- Coordinate maintenance works with the Practice Director, comparing quotes, confirming RAMS and overseeing the carrying out of the works with contractors.
- Regular meetings with the landlord regarding building maintenance, lease agreements and all future plans.
- Scheduling regular health & safety checks; fire extinguishers and smoke detectors, HVAC, pest control, defrosting of fridges etc.
- Distribution of incoming and outgoing post and couriers.
- Scanning and binding of highly confidential and personal documents.
- Full control of office stock; the all-important kitchen consumables, everyday stationery for colleagues.
- Lead on DSE set-ups.
- Overseeing of the cleaning team, with daily checks as well as organising monthly meetings with the area manager.
- Front of house cover of reception, including room set-ups of Zoom and Microsoft Teams meetings, meeting and greeting important clients and visitors for Director meetings.
- Principal contact for all off-site file storage, both the sending to and retrieving of old files, updating records as it proceeds.
- Organiser of the collection of confidential shredding material, recycling of plastics, cardboard and batteries.
- Get stuck into general maintenance issues like unblocking of sinks and toilets, installing coat hooks/general furniture repairs.
- People pleaser.
Workplace Liaison
British Council, Stratford
London
08.2022 - 02.2023
- First point of contact for building facilities/maintenance issues.
- Health & Safety Induction tour leader.
- Main point of contact for services engineers.
- Access Control Administrator.
- Carry out Daily, weekly and monthly PPM checks.
- General helper/'people pleaser' for staff and colleagues.
- Overseeing daytime cleaning team.
- Integral UK
Facilities Services Manager
Chatham House
London
01.2021 - 07.2022
- Reporting to and liaising with the Head of Facilities on general office planning, health & safety measures including the ever-changing requirements for safety during the Covid-19 pandemic.
- Coordinating in the planning and hosting of Events and Conferences in our large Auditorium and the smaller meeting rooms ranging from 2 people to 250, including a number of very high-security events.
- Meeting and greeting VIP dignitaries, including members of The British Royal Family, Lords and Ladies, Presidents and Prime Ministers from around the world.
- Organising and overseeing everyday building maintenance and regular safety inspections of both hard and soft office facilities.
- Budget control regarding hard and soft facilities, ranging from department stationery, postage and copier usage costs to the installation of reprographic machines.
- Assisting IT Department with various issues around the building, including the major install of new MFD's, general help with AV set-ups.
- First point of contact for Access Control and CCTV inquiries.
- Compiling and updating all contractor Risk Assessment Method Statements, Lift Reports, ladder inspections reports etc.
- Leading all Health & Safety induction tours for new staff and contractors.
- Assist in weekly fire alarm testing and updating fire awareness and fire warden training.
- Primary assessor of DSE/Workstation Assessments, both in office and for home workers, including various risk assessments.
Facilities Services Officer
Chatham House
London
11.2017 - 01.2021
- Responsible for producing monthly figures for the Finance Department, including departmental recharges on stationery purchases, postage and photocopier usage.
- Arranging regular recycling collections of everyday office materials, introducing the facility of recycling crisp packets, used batteries and toner cartridges.
- Processing regular orders of business cards and other printed material, company letterheads, folders etc.
Despatch Assistant and Relief Receptionist
Chatham House
London
08.2006 - 11.2017
- Post Room duties, everyday distribution of incoming and outgoing post.
- Organising courier requests.
- Stationery orders.
- Assisting with general office logistics.
- Providing Reception cover.
Junior Insurance Technician/Messenger
Rattner Mackenzie Limited
London
11.1995 - 08.2006
- General Office Junior responsibilities; photocopying, filing, binding documents.
- Messenger responsibilities; managing post room logistics, ordering stationery and kitchen consumables.
- Responsible for banking monies and cheques, delivering insurance documentation between various offices within the City of London.
- Overseeing the Officer/Receptionist (including all Post room and recycling logistics).
Education
GCSEs -
Coopers School
Kent 09.1989 - 06.1995
Skills
- Facilities management
- MS office suite proficiency
- Building systems understanding
- Knowledge of cleaning procedures
- Security systems operation
- Fire safety protocols
- Leadership aptitude
- Health and Safety
- Facilities contractor management
- Procurement and contract management
- Stock control
- Staff supervision
- First Aid Qualified
- Inventory procurement
Certification
- IOSH 'Working Safely', 11/01/19
- Evacu8 (Evacuation chair training course), 05/01/21
- Legionella Control, Responsible person, City & Guilds, 01/01/21 to Present
Timeline
Office Services and Facilities Manager
Bowling & Co, Solicitors
02.2023 - 06.2025
Workplace Liaison
British Council, Stratford
08.2022 - 02.2023
Facilities Services Manager
Chatham House
01.2021 - 07.2022
Facilities Services Officer
Chatham House
11.2017 - 01.2021
Despatch Assistant and Relief Receptionist
Chatham House
08.2006 - 11.2017
Junior Insurance Technician/Messenger
Rattner Mackenzie Limited
11.1995 - 08.2006
GCSEs -
Coopers School
09.1989 - 06.1995