Summary
Overview
Work history
Education
Skills
Timeline
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Ray Malabanan

London,UK

Summary

I am a successful sales professional with a track record of selling complex IT and technology solutions. I specialise in growing revenue, scaling teams, and using clear GTM strategies to consistently exceed targets. I pride myself on building trusted, long-term relationships with C-level leaders to drive results.

Overview

7
7
years of professional experience
9
9
years of post-secondary education

Work history

Career Break

South East Travel
2025.11 - 2025.12

Sales Director

Sunrise Technology Services
2024.07 - 2025.11
  • Generated £1.2M in new revenue by securing major clients through smart AI/LLM sales.
  • Accelerated pipeline growth by 40% through innovative Sales Operations and Outbound Strategy.
  • Achieved 30% improvement in forecasting accuracy via structured pipeline management and data analysis.
  • Secured 95% client retention rate by collaborating with senior leaders to align technology with business objectives.

Account Manager

Behavox
2023.06 - 2024.07
  • Generated over £1M in new annual revenue, exceeding targets by 15% through strategic planning for Financial Services clients.
  • Achieved 95% client retention rates by establishing trust with senior stakeholders.
  • Enhanced product roadmap by translating market feedback into actionable insights for the Product team.

Account Manager

Relativity
2022.04 - 2023.01
  • Expanded UK client portfolio by 20%, securing over 10 new enterprise accounts in financial services and legal sectors.
  • Owned complete sales cycle, achieving deal values averaging £150K through complex negotiations.
  • Maintained 95% client retention and renewal rates via strategic account planning and product ROI demonstration.
  • Surpassed quarterly and annual sales targets by an average of 15%.
  • Drove ARR growth through effective cross-selling and up-selling of additional solutions to existing clients.
  • Collaborated with Product and Customer Success teams to optimise solution implementation for long-term client satisfaction.

Sales Associate

Intralinks
2019.01 - 2022.04
  • Developed a high quality sales pipeline, generating £33K in new business through prospecting.
  • Conducted thorough discovery calls and product demonstrations, achieving a 30% increase in qualified leads.
  • Streamlined contract generation and financial processes to reduce deal cycle friction for sales team.
  • Supported field sales team with target account planning and press prospecting initiatives.

Education

Business Law & Management Studies

St Mary's University
2012.01 - 2013.01

BTEC Level 3 Extended Diploma - Sport (MMM)

St Charles Catholic Sixth Form College
2009.01 - 2012.01

10 GCSEs, including English and Mathematics

St Thomas More Language College
2004.01 - 2009.01

Skills

  • Sales Strategy & Methodology: MEDDIC, GTM Strategy, Value Selling, and Strategic Planning
  • Revenue Operations: Revenue Operations (RevOps), Sales Operations, Reporting, and Sales Forecasting
  • Business Growth: Sales Development, Complex Negotiation, Multi-year Contracts, and Market Research
  • Technology: AI/LLM, Salesforce, Tableau, Gong, and Outreach

Timeline

Career Break

South East Travel
2025.11 - 2025.12

Sales Director

Sunrise Technology Services
2024.07 - 2025.11

Account Manager

Behavox
2023.06 - 2024.07

Account Manager

Relativity
2022.04 - 2023.01

Sales Associate

Intralinks
2019.01 - 2022.04

Business Law & Management Studies

St Mary's University
2012.01 - 2013.01

BTEC Level 3 Extended Diploma - Sport (MMM)

St Charles Catholic Sixth Form College
2009.01 - 2012.01

10 GCSEs, including English and Mathematics

St Thomas More Language College
2004.01 - 2009.01
Ray Malabanan