Rawish Afridi
Egham,Surrey
Summary
Dedicated professional with extensive experience in customer service and team collaboration. Known for delivering exceptional service in fast-paced environments, enhancing customer satisfaction and loyalty. Currently pursuing a Master’s degree in International Business Management to further develop management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Waitress
Milan Palce
southall, London
07.2025 - Current
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed duties to deliver on targets with accuracy and efficiency.
Customer service
HBK shopping centre
Peshawar, Pakistan
05.2023 - 06.2025
- Improved customer service by promptly addressing enquiries.
- Increased customer satisfaction by providing excellent customer service.
- Managed cash transactions, ensuring efficient customer service.
Waitress
Monal
Islamabad, pakistan
06.2020 - 04.2023
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Improved customer satisfaction by providing efficient and friendly service.
Education
Bachelor of bio technology - Science
University of Peshawar
Pakistan 06.2020 - 07.2024
Master of international business management - Business
University of East London
London 05.2025 -
Skills
Collaborative teamwork
Strategic planning
Time management
Customer service
Certification
Bachelors in bio technology
Languages
English
Advanced
Pashto
Native
Urdu
Fluent
Timeline
Waitress
Milan Palce
07.2025 - Current
Master of international business management - Business
University of East London
05.2025 -
Customer service
HBK shopping centre
05.2023 - 06.2025
Waitress
Monal
06.2020 - 04.2023
Bachelor of bio technology - Science
University of Peshawar
06.2020 - 07.2024
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