Rawand Sharif
Manchester
Summary
Enthusiastic and reliable team player with hands-on experience in customer service and retail support. Known for providing friendly, efficient service, supporting day-to-day store operations, and working well with colleagues to meet store goals. Possesses strong communication and interpersonal skills, with a genuine passion for creating a positive and welcoming customer experience.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Stock Assistant
B&M
Manchester
08.2025 - 01.2026
- Maintained a clean and orderly work environment.
- Reorganized warehouse stock according to company standards.
- Loaded and unloaded trucks with heavy materials following safety protocols.
- Performed routine maintenance on material handling equipment.
- Assembled shipping crates in accordance with customer specifications.
- Completed opening and closing procedures, following cleaning checklists.
Front of House Staff Member
Chick Inn
Manchester
08.2023 - 03.2025
- Managed seating arrangements in compliance with restaurant policies.
- Engaged pleasantly with customers, driving great service and satisfaction.
- Resolved customer complaints and inquiries in a courteous manner.
- Rang up customers and processed cash, credit card and digital payments through register system.
- Upsold items to customers in order to increase revenue.
Retail Assistant volunteer
The Salvation Army
Manchester
01.2024 - 05.2024
- Developed an in-depth knowledge of the store's products and services.
- Promoted sales by setting up displays and organizing and arranging merchandise.
- Processed returns and exchanges in accordance with company policies.
- Kept track of inventory levels to maintain enough stock to meet demand.
- Engaged customers in friendly and professional dialogue about product needs.
- Completed daily store opening and closing tasks.
- Watched for and recognized security risks and thefts.
Education
A level - Biology, Chemistry, Psychology
Ashton Sixth Form College
08.2023 - 08.2025
GCSE -
Co-Op academy Manchester
09.2018 - 06.2023
Skills
- Teamwork- Throughout my work experience, I have consistently worked as part of a team, weather in stock rooms or warehouse floors to ensure customers have most satisfaction
- Communication-Demonstrated through my part-time sales role as a cashier and server at Chick-inn where I consistently responded to customer needs
- Time Management-In my previous roles, I have learned to manage multiple tasks at once, such as serving customers, handling payments, and keeping work areas clean I am able to prioritise tasks effectively, especially during busy periods, ensuring everything runs smoothly without delays
References
Warehouse Manager: Oliver Martin, B&M,:Oliver.Martin@bmstores.co.uk
Timeline
Stock Assistant
B&M
08.2025 - 01.2026
Retail Assistant volunteer
The Salvation Army
01.2024 - 05.2024
A level - Biology, Chemistry, Psychology
Ashton Sixth Form College
08.2023 - 08.2025
Front of House Staff Member
Chick Inn
08.2023 - 03.2025
GCSE -
Co-Op academy Manchester
09.2018 - 06.2023