Summary
Overview
Work history
Education
Skills
Languages
Interests
Affiliations
Timeline
Generic

Rawad SALMAN

LONDON,United Kingdom

Summary

Dedicated and reliable Cyber Security & Forensics student at Kingston University, currently working towards the CompTIA A+ certification. Experienced in customer service, supervision, and technical support, with strong communication skills and the ability to work with a wide range of customers, including VIP clients. Passionate about technology and continuously learning new skills such as coding and ethical security practices while staying up to date with new developments in technology. Bilingual in English and Arabic and maintain a disciplined and motivated mindset through regular football and gym training.

Overview

4
4
years of professional experience
2027
2027
years of post-secondary education

Work history

IT Work Experience

Skynet, Hounslow
Hounslow
2023.08 - 2023.09
  • Assisted with building and troubleshooting PCs.
  • Supported network systems to ensure optimal performance.
  • Contributed to developing cybersecurity awareness among staff.

VIP Services Trainee

Airport VIP Services Limited
2025.12 - Current
  • Escort VIP passengers during arrivals and departures, assisting arriving clients to their personal drivers and guiding departing passengers to their boarding gates. Provide support with luggage and duty-free shopping while maintaining excellent customer service and professionalism to represent the company in a positive manner.

Supervisor

Sam Sky Construction
2024.09 - 2026.03
  • Supervise staff on construction projects, support hands-on site work, and ensure tasks are completed to high standards. Work closely with team members to coordinate jobs, maintain productivity, and assist with business promotion.

Customer Service & Sales Assistant

La Lebanesa, Hounslow
Hounslow
2022.06 - 2023.07
  • Delivered excellent customer service, handled transactions, upsold products, and supported online sales platforms.

Education

BSc - Cyber Security & Forensics

Kingston University
kingston

Level 3 BTEC Applied Science - undefined

Space Studio West London

Skills

  • Customer service
  • VIP client handling
  • Teamwork
  • Leadership
  • Time management
  • Sales
  • Problem solving
  • Strategic planning

Languages

Arabic
English

Interests

Learning new skills and continuously improving knowledge, Keeping up to date with the latest technology and new inventions, Football – play regularly during the week, Fitness and gym training

Affiliations

  • Football
  • Gym
  • Learning new skills
  • Technology

Timeline

VIP Services Trainee

Airport VIP Services Limited
2025.12 - Current

Supervisor

Sam Sky Construction
2024.09 - 2026.03

IT Work Experience

Skynet, Hounslow
2023.08 - 2023.09

Customer Service & Sales Assistant

La Lebanesa, Hounslow
2022.06 - 2023.07

Level 3 BTEC Applied Science - undefined

Space Studio West London

BSc - Cyber Security & Forensics

Kingston University

Similar Profiles

  • Daniel OliverDaniel Oliver

    IT Work Experience at Oceana GoldIT Work Experience at Oceana Gold

  • GREYSI RODRIGUEZGREYSI RODRIGUEZ

    <ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG

  • Aiden JonesAiden Jones

    Work Experience/School Holiday Work at Smart flow electricalWork Experience/School Holiday Work at Smart flow electrical

  • Ganesh KumarGanesh Kumar

    10 years work experience of office work as a clerk at Govt. department10 years work experience of office work as a clerk at Govt. department

Create profile
Rawad SALMAN