Summary
Overview
Work History
Education
Skills
References
Timeline
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Ravneet Kaur

London,ENG

Summary

People-focused and detail-oriented HR professional with hands-on experience in Amazon Fulfilment, supporting employee onboarding, engagement, compliance, and workforce development in high-volume operations. Adept at resolving employee queries, managing HR records, and collaborating with leadership to drive people-focused initiatives that strengthen workplace culture and performance. Skilled in using Amazon HR tools and data dashboards to inform decision-making and maintain operational excellence. Committed to growing within HR by building inclusive, efficient environments where employees feel supported, empowered, and connected to Amazon’s customer-centric mission.

Overview

4
4
years of professional experience
4042
4042
years of post-secondary education

Work History

STOW LEARNING AMBASSADOR

Amazon Logistics
01.2024 - Current
  • Delivered safety and stow process training, improving first-time accuracy by 20%.
  • Reduced operational errors by 15% through training refinement and coaching.

STEP-UP L&D TRAINER (L3)

Amazon Logistics
Thurrock
05.2023 - Current
  • Led hazard identification, compliance audits, and corrective action planning.
  • Designed cross-training programs, boosting workforce flexibility by 15%.
  • Enhanced training communication, increasing operational consistency by 30%.

STEP-UP HR ASSISTANT PARTNER POOL (L3)

Amazon Logistics
Thurrock
05.2023 - Current
  • Led onboarding initiatives and managed HR compliance documentation.
  • Generated workforce analytics reports to support strategic decision-making.

STORE MANAGER

Quality Foods
Essex
04.2022 - 01.2023
  • Supervised 50+ employees, improving customer satisfaction by 10%.
  • Optimized procurement and inventory, reducing stockouts by 25%.

RESEARCH ASSISTANT

London Metropolitan University
Essex
01.2021 - 08.2021
  • Conducted large-scale data analysis (SPSS, R) for workplace behavior studies.
  • Improved research process efficiency by 20% using Lean Six Sigma methods.

Education

Bachelor of Science - Psychology

London Metropolitan University

A LEVELS - Physics, Biology, Chemistry,Physical Edu., English

DIPS School

Skills

  • Flow & Risk Management – Skilled in risk assessment, deviation handling, and process improvement within fast-paced fulfillment operations
  • Training & Coaching – Delivered targeted safety and process training using ADAPT and cross-training tools, improving accuracy and compliance
  • Operational Compliance – Strong grasp of H&S standards and internal audit processes to ensure regulatory and process alignment
  • Stakeholder Communication – Effective communicator across all levels, supporting shift execution and cross-functional collaboration
  • Data-Driven Decision Making – Proficient in Excel, SPSS, and reporting tools to analyse trends and inform operational actions
  • Amazon Systems – Hands-on experience with ADAPT, Umbrella Transcript Dashboard, Change Management Compliance Tool, ADAT, EU Operations Metrics Tool, FCLM Portal, GCA Guided Coaching, Compass, RIVER, and SIM Ticketing Tool

References

References available upon request.

Timeline

STOW LEARNING AMBASSADOR

Amazon Logistics
01.2024 - Current

STEP-UP L&D TRAINER (L3)

Amazon Logistics
05.2023 - Current

STEP-UP HR ASSISTANT PARTNER POOL (L3)

Amazon Logistics
05.2023 - Current

STORE MANAGER

Quality Foods
04.2022 - 01.2023

RESEARCH ASSISTANT

London Metropolitan University
01.2021 - 08.2021

Bachelor of Science - Psychology

London Metropolitan University

A LEVELS - Physics, Biology, Chemistry,Physical Edu., English

DIPS School

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Ravneet Kaur