Ravi Sreedharan

• Led and coordinated emergency drills and simulations with local authorities to ensure preparedness for foreseeable emergencies.
• Analysed and reported on accident statistics to identify trends and implement improvements, resulting in enhanced safety initiatives.
• Conducted on-site inspections to verify the proper implementation of health and safety policies and procedures.
• Supported Health and Safety Managers with administrative tasks to ensure efficient daily operations.
• Developed risk assessments tailored to specific work processes to mitigate potential hazards.
• Assisted staff with hazard and incident reporting protocols, ensuring accurate and timely reporting.
• Devised risk management plans to set clear objectives for improving staff welfare and regulatory compliance.
• Aided managers and supervisors in implementing new and updated policies, and in achieving their health and safety targets.
• Acted as a visible health and safety resource in the field, consulting with staff, modelling safe behaviours, and promoting best practices.

• Inspected, monitored, and recorded building cleaning standards and performance of cleaners/contractors in line with Building Cleaning specifications.
• Facilitated smooth on-site operations by providing emergency and absence cover.
• Performed weekly security audits, successfully identifying site security risks.
• Reviewed CCTV recordings to support investigations of site security incidents.
• Managed routine and emergency opening and closing of school premises and grounds.
• Executed security procedures for school buildings and grounds, and coordinated with appropriate services during emergencies such as fire, flood, break-ins, vandalism, and accidents.
• Assisted with enquiries and directed workmen and contractors to repair and maintenance sites.
• Carried out non-specialist building maintenance work, including plumbing, glazing, carpentry, and decorating, as required.

Unite Students underwent a company-wide consultancy in April 2022, offering staff the option to take redundancy. I opted for redundancy but was requested to stay on until the end of July 2022 due to my specialized skills.

During my period of unemployment, I proactively retook the SIA Door Supervisor Licence and completed courses in Retail Management to enhance my skill set.

• Ensured safety and security for 1,500 residents across nine properties, responding to emergencies such as fires, floods, and bomb threats.
• Conducted investigations, vetting, and interviews to maintain high safety standards.
• Assisted the City Manager in monitoring expenditure against budget and driving cost-effective solutions.
• Led routine daily/weekly safety inspections and updated web-based Safety and Facilities Management systems.
• Reduced overall spending on third-party security through strategic planning.
• Improved customer satisfaction by resolving issues and complaints efficiently.
• Enhanced safety management by creating safer neighbourhood schemes in collaboration with the police.
• Managed a team of twelve employees and the Safety & Service Team to ensure process and performance improvements.
• Oversaw budgets of approximately £5,000 monthly for overtime and contract security services.
• Exceeded sales targets, debt customer service, and employee goals while managing residential buildings.
• Performed statutory testing and adhered to health and safety legislation to support building standards.
• Developed and implemented robust business plans to maintain productivity and achieve KPIs within the area.
• Organised and delivered check-in and checkout for six buildings within the London South patch.
• Supported team members in handling complaints and delivering amicable resolutions.
• Achieved optimal outcomes while managing twenty employees and sixteen residential buildings during the London 2012 Olympic Games.
• Reduced potential safety hazards through expert planning and coordination of situation-specific regulations.
• Implemented company health and safety practices in accordance with ISO 45001 procedures and processes.
• Conducted incident investigations to assess contributing factors and mitigate future risks.

• Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
• Trained staff in best practices to achieve optimal productivity.
• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Analysed sales and data trends to anticipate customer needs.
• De-escalated threatening behaviour with firm and commanding presence.

• Prevented loss of life in emergency situations following national security policy and counter-terrorism plans.
• Improved security and safety of communities, partnering with security agencies to strengthen law enforcement efforts.
• Supported timely, accurate evidence gathering, conducting house-to-house enquiries to obtain information.
• Preserved evidence and crime scenes to enable clear reporting and follow-up investigation.
• Updated local intelligence systems with incident reports and patrol trends to support cohesive law enforcement.