Ravi Kakdae
Reading,Berkshire
Summary
Accomplished professional with expertise in route planning and time management, customer relations, and sales generation. Demonstrates strong market intelligence and regulatory compliance skills, ensuring seamless operations and adherence to industry standards. Proficient in vehicle maintenance, contributing to operational efficiency and cost-effectiveness. Committed to leveraging skills to drive business growth and enhance customer satisfaction.
Reliable individual skilled in building positive relationships through excellent communication and negotiation abilities. Plans and prioritises well to achieve project objectives. Leads by example to motivate hardworking, high-performing teams.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Experienced Owner skilled in building profitable, reputable business teams. Develops and nurtures productive stakeholder, staff and customer relations for increased company loyalty. Monitors market trends and consumer demand to remain ahead of competitor activity.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Team leader - service delivery
Owne company
Reading, Berkshire
01.2022 - 06.2023
Owner/Operator
Self-Employed
Reading
01.2007 - 06.2023
- Organized Deliveries: Managed scheduling and logistics to ensure prompt and efficient delivery of goods and services to clients
- Customer Relations: Maintained excellent relationships with customers by providing courteous and helpful service, addressing any issues related to goods or services supplied
- Sales Generation: Identified opportunities to offer additional products and services at the point of delivery, utilizing marketing and promotional materials to drive sales
- Market Intelligence: Gathered and communicated information regarding competitor activities and potential business opportunities to inform business strategies
- Regulatory Compliance: Operated delivery vehicles in adherence to the Road Traffic Act and company procedures, maintaining a clean driving record and promptly reporting any licence endorsements or prosecutions
Education
Master of Business Administration - Aerospace Enginer
Bachelor Degree
India 01.1999 - 05.2002
Skills
- Route Planning & Time Management
- Customer Relations
- Sales Generation
- Market Intelligence
- Regulatory Compliance
- Vehicle Maintenance
- Team building and training
- Self-motivation
- Time-management
- Leadership excellence
- Time efficiency
- Cargo unloading
- Driving licence
- Time management skills
- Delivery accuracy
- Positive attitude
- Customer relationship management
- KPI tracking
- Department management
- Compliance standards
- Decision making
- Active listening
- Staff performance evaluation
- Staff recruitment
- Performance monitoring
- Resilience under pressure
- Picking, packing and dispatching
- Team player
- Warehouse picking
- Order picking and processing
- Coding and programming
- Effective communication
- Data Entry
- MS Excel
- Microsoft Office
- Microsoft Office proficiency
- Data entry software expertise
- Data entry documentation
- Problem solver
- Mechanical maintenance
- CAD/CAM software
- AutoCAD proficient
- Customer service excellence
- Technical problem-solving
- Mechanical inspection
Additional Information
Communication Skills: Demonstrated ability to develop strong customer relationships and drive customer connectivity through effective communication., Business Acumen: High levels of focus, energy, and drive, with a keen understanding of business operations and customer service excellence.
Personal Information
Citizenship: British
Custom
Available upon request.
Certification
Team Leader certification, Prince 2 certification
Languages
English
Fluent
Timeline
Team leader - service delivery
Owne company
01.2022 - 06.2023
Owner/Operator
Self-Employed
01.2007 - 06.2023
Master of Business Administration - Aerospace Enginer
Bachelor Degree
01.1999 - 05.2002
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