I am a hard-working student currently studying graphic design at a university, willing to try new things and learn new skills. I am confident in using a variety of technology, such as Adobe Suite and Microsoft programs. Through my journeys, I have learned how to be highly independent and self-reliant, but I can also work well with others, and I enjoy interacting with lots of different people in various environments. I speak three languages, English, Turkish, and Azerbaijani, and I have used my language skills to help others by translating for them. This has meant having to communicate with a wide range of different people in both informal and very official environments. I am a kind and helpful person who will try and support others to the best of my ability.
Work history
Shop Assistant
RodRoj Convenience Store
Birmingham, West Midlands
Customer Service: Greeted customers warmly, assisted with their shopping needs, and provided guidance on product locations within the store.
Inventory Management: Restocked shelves regularly, ensuring products were well-displayed and shelves were consistently filled.
Stock Handling: Organized and set up new stock upon delivery, accurately positioning items according to store layout.
Store Maintenance: Maintained a clean and orderly store environment, ensuring shelves, aisles, and customer-facing areas were tidy.
Product Positioning: Checked shelf arrangements to ensure products were placed correctly and were visually appealing to customers.
Sales Support: Assisted customers with purchases, including checkout processes, while providing excellent service to ensure customer satisfaction.
Inventory Tracking: Monitored stock levels and reported any discrepancies to management to ensure optimal inventory levels were maintained.
Reception Assistant
Golden Scissors
Sutton Coldfield, West Midlands
Customer Service: Warmly welcomed clients and offered refreshments such as tea, coffee, and biscuits while they waited for their appointments.
Appointment Scheduling: Managed the booking system, allowing clients to schedule appointments in advance, and ensured timely notifications were sent to relevant staff members.
Phone Management: Handled incoming calls, transferred them to the appropriate team members, and took messages as needed.
Inventory Management: Restocked shelves regularly, organized new supplies upon arrival, and ensured products were correctly displayed and easily accessible.
Store Maintenance: Maintained a clean, organized, and presentable reception and shop area to create a welcoming environment for clients.
Security Awareness: Patrolled the shop to ensure a safe environment, acting as a deterrent to potential theft or disturbances.
Visitor Assistance: Greeted and assisted visitors, guiding them to the appropriate person or department.
Volunteering
Charity
Birmingham, West Midlands
I have done volunteer work in a few charities with children, and also with adults with learning disabilities, making good communication with all the people around.
Education
Bachelor of Arts - Graphics Design
Birmingham City University
Birmingham
09.2024 -
Skills
- I am good at working as part of a team as well as working on my own
- Good with technology, Macs, phones, etc I also have experience with programmes such as Adobe Illustrator and Photoshop from my college and university course in Graphic Design