Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic
Raul Teixeira

Raul Teixeira

Harrogate,North Yorkshire

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Care assistant

Care UK
Harrogate, North Yorkshire
12.2024 - 07.2025
  • Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
  • Aid in mobility exercises which resulted in improved physical strength among elderly residents.
  • Respected privacy and dignity of each resident during provision of care services.
  • Encouraged independence among patients whilst assisting them with tasks.
  • Organised recreational activities for improved social interaction amongst residents.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Collaborated with healthcare team for effective patient care delivery.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Adhered strictly to professional standards, regulations and policies at all times while executing duties.
  • Assisted in daily living activities for enhanced patient comfort.
  • Provided emotional support to patients, improving their mental wellbeing.
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.

Factory worker

Harrogate Spring Water
Harrogate, North Yorkshire
01.2022 - 10.2024
  • Kept workspaces clean and organised with regular attention.
  • Manually sorted and loaded goods.
  • Followed work orders to sort items destined for storage, production lines, or shipping.
  • Strictly followed company safety regulations, eliminating workplace accidents and incidents.
  • Maintained high levels of organisation and cleanliness for clear and safe working environment.
  • Communicated safely to coordinate with team members in noisy and fast-paced environment.
  • Used appropriate protective gear to minimise risk of injury.
  • Lifted heavy weights using best moving and handling practices to avoid injury.
  • Ensured safety protocols for reducing on-site accidents.
  • Assisted in inventory management, reduced waste.
  • Packaged finished products carefully, guaranteed customer satisfaction.
  • Adhered to health and safety regulations, promoted a safe working environment.
  • Worked extended hours during peak periods to meet delivery deadlines without compromising quality.
  • Worked well under pressure whilst ensuring attention to detail.
  • Utilised manual tools to assemble parts swiftly and accurately.
  • Contributed to process improvement discussions, implemented innovative solutions for enhanced productivity.
  • Improved production efficiency by diligently maintaining machinery.
  • Loaded and unloaded goods from lorries, minimising damage to stock.

Factory worker

Treves Uk
Knaresborough, North Yorkshire
09.2020 - 01.2022
  • Kept workspaces clean and organised with regular attention.
  • Manually sorted and loaded goods.
  • Followed work orders to sort items destined for storage, production lines, or shipping.
  • Maintained fast pace and attention to detail to meet productivity targets.
  • Carefully loaded items for shipping, stacking securely to minimise product damage.
  • Communicated safely to coordinate with team members in noisy and fast-paced environment.
  • Used appropriate protective gear to minimise risk of injury.
  • Loaded and unloaded materials into machines, applying safe loading techniques to avoid damage.
  • Followed assembly instructions to accurately complete jobs.
  • Selected and wore protective gear to minimise risk of injury.

Customer assistant

Moto Hospitality
Wetherby, Leeds
09.2018 - 08.2020
  • Handled cash and card payments with accuracy.
  • Advised customers on availability, pricing and location of products.
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Multi-tasked to keep customer service levels at optimal capacity at peak times.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Ensured health and safety regulations complied within work premises at all times.

Education

Higher National Diploma - IT and Management

Secondary School Emídio Navarro
Portugal
01.2006 - 12.2009

Skills

  • Health and Safety Compliance
  • Picking and packing
  • Manual handling
  • Equipment Maintenance
  • Quality Control
  • Machinery operation
  • Production quality checks
  • Calm under pressure
  • Problem-solving
  • Multilingual

Certification

CompTIA A+ 220-1001

CompTIA A+ 220-1002

CompTIA Network+ N10-007

CompTIA Security+ SY0-501

Microsoft 70-680 TS

Microsoft 70-685 Pro

Microsoft 70-697


Interconnecting Cisco Network Devices



Languages

Thai
Beginner
English
Advanced
French
Advanced
Spanish
Fluent
Portuguese
Fluent

Timeline

Care assistant

Care UK
12.2024 - 07.2025

Factory worker

Harrogate Spring Water
01.2022 - 10.2024

Factory worker

Treves Uk
09.2020 - 01.2022

Customer assistant

Moto Hospitality
09.2018 - 08.2020

Higher National Diploma - IT and Management

Secondary School Emídio Navarro
01.2006 - 12.2009

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Raul Teixeira