Summary
Overview
Work History
Education
Skills
Additional Skills
Timeline
Generic

Ratna Shah

Hackney,London

Summary

As this CV shows I have followed my passions and curiosities as they arose, through a common theme of working with people and fostering connection through strong communication skills and building relationships. Motherhood and home educating meant I needed to adapt my working schedule to align more deeply with my values, build resilient community and to support projects that create an impact on strengthening the bond between people and the rest of nature.

Overview

27
27
years of professional experience
8
8
years of post-secondary education

Work History

Sound Healing and Reiki Facilitator

Self Employed
London
05.2024 - Current
  • Use of sound and reiki energy to facilitate deep relaxation, stress reduction, support emotional and physical wellbeing
  • Group sessions centred around our connection to the rest of nature and feeling our connection to the web of life
  • One to one work personalised to the clients needs

Breastfeeding Counsellor

Breastfeeding Network
Islington, London
01.2018 - 10.2023
  • Counselling and providing emotional/mental/practical support for a diverse range of families with their feeding journeys at UCLH hospital, The Whittington Hospital, Home visits, clinic appointments, support groups at Children's centres in Islington, video calls and telephone support and referring for tongue tie as appropriate and signposting as needed to other services and working with midwives, health visitors, mental health teams etc
  • Creating antenatal breastfeeding/adapting to parenthood support groups via zoom group sessions and one to one video/telephone calls

Paediatric Audiology Team Lead

Barts Health NHS Trust
London
11.2012 - 10.2016
  • Clinical lead for case load of over 500 hearing impaired children in Hackney/Tower Hamlets that included children with complex additional needs
  • Service improvement and strategic design
  • Clinical training and implementing counselling skills
  • Managing and supporting team of 10 staff fostering a positive work environment
  • Instituting effective feedback mechanisms, fostering a culture of continuous learning and development within the team.
  • Organising schedule and managing waiting lists
  • Multidisciplinary working with Ear, Nose and Throat surgeons, Teachers of the Hearing Impaired, Paediatricians, Speech and language therapists


Paediatric Audiologist

Barts Health NHS Trust
London
03.2009 - 10.2012
  • Adapted communication style according to age and understanding level of child patient resulting in less anxiety during examinations
  • Implemented innovative therapeutic techniques during rehabilitation sessions, leading to improved outcomes for patients
  • Provided support for families struggling with a child's new diagnosis, reducing stress levels and confusion.
  • Conducted comprehensive diagnostic assessments for newborns, facilitating early diagnosis of hearing impairment.
  • Assisted in the fitting and maintenance of hearing aids, ensuring optimal performance
  • Developed effective treatment plans tailored to each child's unique needs, improving their quality of life
  • Training School Nurses for school hearing screening

Paediatric audiologist

Chase Farm and Barnet NHS Trust
London
01.2008 - 02.2009
  • Provided support for families struggling with a child's new diagnosis, reducing stress levels and confusion.
  • Operated complex audiology equipment for precise tests results and accurate interpretations.
  • Engaged in preventative healthcare initiatives within local schools, contributing towards early detection of potential issues among students.
  • Led training sessions for clinical staff on latest best practices in paediatric audiology care.

Paediatric Audiologist

Barking and Dagenham NHS Trust
London
11.2006 - 02.2007
  • Same as above

Chemical Patent Analyst

Thomson Reuters
London
09.2001 - 10.2006
  • Writing abstracts of chemical patents
  • Drawing molecular structures for database
  • Writing about medical device innovations for journals

English Teacher

Institute for Teaching English
La Paz, Bolivia
03.1998 - 09.1998
  • Enhanced literacy skills by implementing innovative teaching methods
  • Tailored teaching approach to accommodate individual student needs, promoting academic growth
  • Created appropriate curriculum and exams teaching mixed ability young people and children

Education

Master of Science - Audiological Science

UCL
London
09.2004 - 10.2006

Master of Science - Chemistry and French

UMIST
Manchester
09.1995 - 07.2001

Skills

  • Basic digital skills such as using email, online calendars and producing documents using Word/Excel/Google Doc/Google Sheet
  • Reliable with excellent time management
  • Ability to work in a small team as well as working on tasks independently
  • Ability to establish and maintain healthy working boundaries within a community setting
  • Curious and enthusiastic, lifelong learner

Additional Skills

  • Reiki Master Level Practitioner
  • Sound Meditation Practitioner
  • Ten of Zen Mindfulness for Mums Facilitator
  • Ecofluency Nature Communication student
  • Birth Companions Volunteer


Timeline

Sound Healing and Reiki Facilitator

Self Employed
05.2024 - Current

Breastfeeding Counsellor

Breastfeeding Network
01.2018 - 10.2023

Paediatric Audiology Team Lead

Barts Health NHS Trust
11.2012 - 10.2016

Paediatric Audiologist

Barts Health NHS Trust
03.2009 - 10.2012

Paediatric audiologist

Chase Farm and Barnet NHS Trust
01.2008 - 02.2009

Paediatric Audiologist

Barking and Dagenham NHS Trust
11.2006 - 02.2007

Master of Science - Audiological Science

UCL
09.2004 - 10.2006

Chemical Patent Analyst

Thomson Reuters
09.2001 - 10.2006

English Teacher

Institute for Teaching English
03.1998 - 09.1998

Master of Science - Chemistry and French

UMIST
09.1995 - 07.2001
Ratna Shah