Ratheesh John
Accrington,Lancas
Summary
Highly skilled professional with extensive knowledge of Microsoft Packages, including MS Word, MS Excel, and PowerPoint. Proficient in Tally 7.2 and Tally ERP9, as well as G.S.M Software Course and Gsm Website Control Panel & Data Entry. Experienced in mobile phone servicing and adept at internet applications such as emails and internet usage. Recognised for remaining calm under pressure and possessing strong problem-solving abilities. Committed to leveraging technical expertise to drive efficiency and innovation in future roles.
Overview
24
24
years of professional experience
4003
4003
years of post-secondary education
Work History
Domestic Section
Arms Care Limited
Heacham, Kings Lynn
10.2022 - 10.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Office Co Ordinator
THOMAS+ASSOCIATES
Manarcad
01.2016 - 07.2022
- Coordinate Project works And Accounts
- Maintained Project Work’ documents and interacted with clients
- Personalized customer service, building client relations & follow-up
Air ticket issuing Officer
Golden Chair Travel& Tour
03.2015 - 11.2015
- Company Overview: (W
- Sohar
- Sultanate Of Oman)
- Issuing All major Airline Ticket Through Sabered Software
- Make professional, accurate, cost-effective travel arrangements for clients while providing excellent customer service
- Keep up to date with knowledge of vacation, tour, and cruise areas, tour packaging, preferred vendors and in-house groups
- Processed unused or partially used tickets for credit through affiliated travel agencies
- Responsible for answering all phone calls from members traveling or needing information to any destination and booking such reservations in a timely and efficient manner
- Kept informed of airline rules and regulations, tariffs and other industry requirements
- Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients
- Keeping proper follow up of appointments
- Maintained customers’ documents and interacted with clients on phones
- (W
- Sohar
- Sultanate Of Oman)
Assistant HR Officer&Accountant
Vazhekattu Trade Links
07.2012 - 08.2014
- Company Overview: (Dits Furniture)
- Providing precise information and answering queries posted in ditsindia website
- Making accurate, rapid cost calculations, and providing customers with quotations
- Procured adequate exposure in the field of furniture management, finance (Tally erp9)
- Resource management and client relations& follow up
- Www.ditsindia.in approving the database to be uploaded & updated on daily basis
- Prospecting and opening discussions with clients
- (Dits Furniture)
Manager (GSM Department&Smart Cards)
Digital Information Technology Studies
11.2006 - 12.2010
- Company Overview: (Shenzhen) Ltd, China
- Procured adequate exposure in the field of IT management, finance (Tally 7.2) and resource management and client handling
- Plans, organizes and directs through staff involved in information technology
- Manages information technology infrastructure, architecture, systems, networks, software and resources across multiple platforms
- Stock flash maintenance up to date
- Preparing Quotations
- Product checking of the online shopping site “www.ditsonline.com and approving the database to be uploaded and updated on daily basis
- Smooth handling of general administration
- Handling cash and cheque receipts
- Providing precise information and answering queries posted in GSM forum
- Gathering market and customer information and providing feedback on future buying trends
- Mobile Phone cable image capturing, editing and uploading for www.ditsonline.com website
- Personalized customer service, building client relations & follow-up
- Prospecting and opening discussions with clients
- Ensure timely delivery of orders and collection of payments
- (Shenzhen) Ltd, China
Multitasker
Tata Tele Service Ltd
Kottayam
09.2005 - 08.2006
- Company Overview: (True Value Hub)
- Managing HNI sales activities in Kottayam cluster
- Provide regular need based training to sales force
- Perform miscellaneous duties such as arranging conferences and meeting facilities
- Driving the sales force towards achieving set goals
- Attended staff and training meetings
- Managing churn and retentions for Kottayam cluster
- Handling technical and non-technical complaints
- Maximized client satisfaction by visiting True Value Hub
- Keeping proper follow up of CAF
- Maintained customers’ documents and interacted with clients on phones, solved their problems
- Scheduling meetings for the presentation of products and discussing sales plans
- (True Value Hub)
Assistant Officer (Admin Office)
Exon Tyres
Kodimatha, India
09.2003 - 08.2005
- Company Overview: (MRF T&S)
- Maximized profits for the dealership by expertly structuring and restructuring finance deals
- Making accurate, rapid cost calculations, and providing customers with quotations
- Analysis Wheel Alignment Vehicle Database
- Maximized client satisfaction by visiting T&S
- (MRF T&S)
Share Trading NSE&BSC
Kotak Security Ltd
Kottayam, India
01.2003 - 07.2003
- Maximized profits for the dealership by expertly structuring and restructuring finance deals
- Making accurate, Stock Value and providing customers without fail
- Share Trading As NSE&BSE
Hardware Engineer
Bits-Tact InfoTech PVT LTD
Calicut, India
04.2001 - 12.2001
- Worked as a Trainee at Bits Tact InfoTech Pvt Ltd
- Job training in wipro service franchisee division in connection with D.C.H
Mobile Phone Servicing Engineer
Mobile Tech
Calicut, India
04.2001 - 12.2001
- Part Time Service Engineer in Mobile Phone Hardware &Software
- Unlocking All Branded Mobile Phone Through GSM Software
- Maintaining GSM Mobile Phone Forum as a Administrator
Education
D.C.H(Diploma In Computer Hardware) - Electrical&Electronics theory,Digital Electronics,Computer Hardware&Software,IBM Pc Hardware.
Bits-Tact InfoTech Private Limited
Calicut,Kerala 06.2000 - 03.2001
Higher Secondary - Arts. Malayalam,English,History,Economics,Political Science,Ethics&Culture
Govt Boys Higher Secondary School
MarthandamN.C.V.T - Electronics,Practical,Trade Theory,Workshop calculation&Science,Engineering Drawing,Social Studies
St Mary’s Industrial Training Centre
Manarcad, Kottayam 08.1998 - 07.2000
S.S.L.C - English, Maths, Malayalam, Geography, History,Physics,Chemistry,Biology
St Mary’s High School
Manarcad, KottayamSkills
Knowledge of Microsoft Packages – MS Word, MS Excel & Power Point,Internet Application – E-mails & Internet usage
Tally 72 and Tally Erp9
GSM Software Course,Gsm Website Control Panel& Data Entry
Mobile Phone Servicing Course
- Calm under pressure
- Problem-solving
Languages
English
Hindi
Malayalam
Affiliations
- Reading Bible, Writing Thoughts,Listening Music.
References
References available upon request.
Personal Information
- Passport Number: U4745751
- Passport Date Of Issue: 08/27/20
- Date of birth: 05/07/81
- Nationality: Indian
- Marital status: Married
- Religion: Christian
Right To Work Details. 23 November 2027. Share Code: W6FAGG5MC
Available on request.
Timeline
Domestic Section
Arms Care Limited
10.2022 - 10.2024
Office Co Ordinator
THOMAS+ASSOCIATES
01.2016 - 07.2022
Air ticket issuing Officer
Golden Chair Travel& Tour
03.2015 - 11.2015
Assistant HR Officer&Accountant
Vazhekattu Trade Links
07.2012 - 08.2014
Manager (GSM Department&Smart Cards)
Digital Information Technology Studies
11.2006 - 12.2010
Multitasker
Tata Tele Service Ltd
09.2005 - 08.2006
Assistant Officer (Admin Office)
Exon Tyres
09.2003 - 08.2005
Share Trading NSE&BSC
Kotak Security Ltd
01.2003 - 07.2003
Hardware Engineer
Bits-Tact InfoTech PVT LTD
04.2001 - 12.2001
Mobile Phone Servicing Engineer
Mobile Tech
04.2001 - 12.2001
D.C.H(Diploma In Computer Hardware) - Electrical&Electronics theory,Digital Electronics,Computer Hardware&Software,IBM Pc Hardware.
Bits-Tact InfoTech Private Limited
06.2000 - 03.2001
N.C.V.T - Electronics,Practical,Trade Theory,Workshop calculation&Science,Engineering Drawing,Social Studies
St Mary’s Industrial Training Centre
08.1998 - 07.2000
Higher Secondary - Arts. Malayalam,English,History,Economics,Political Science,Ethics&Culture
Govt Boys Higher Secondary School
S.S.L.C - English, Maths, Malayalam, Geography, History,Physics,Chemistry,Biology
St Mary’s High School
Similar Profiles
Shanice pinckneyShanice pinckney
Supervisor at Open Arms Care CorporationSupervisor at Open Arms Care Corporation
Jessica M AndersonJessica M Anderson
Senior Direct Support Professional at Open Arms Care CorporationSenior Direct Support Professional at Open Arms Care Corporation
Krista O'RearKrista O'Rear
Quality Services Director at Open Arms Care CorporationQuality Services Director at Open Arms Care Corporation
Ildiko GyuranIldiko Gyuran
Chef at Car MillChef at Car Mill
Tobi IjalusiTobi Ijalusi
Operational Support Officer at SODEXO HMP Forest BankOperational Support Officer at SODEXO HMP Forest Bank