Rashrd Haris
Portsmouth,Hampshire
Summary
Humble but self-confident, resilient individual who is no stranger to hard work. I have moderate experience with multiple jobs that require interactions with customers, and therefore having good social skills and manners is a requirement. I am open open to working in industries and areas that are new to me, and overall doing and trying new things. I take pride in producing a satisfactory experience for customers and my employer, as well as providing good customer service
Overview
1
1
year of professional experience
Work History
Retail Store Assistant
Victory Sports UK
Portsmouth , Hampshire
2022.07 - Current
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Built lasting relationships with clients through customer service interactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Oversaw accurate labelling and packaging of stock.
- Employed innate positivity and enthusiasm to create enjoyable retail experiences for customers.
- Maximised sales, advising customers of promotions and sales.
- Followed merchandising and brand standards to produce exciting visual and design displays.
Delivery Rider
Oriental Pearl
Portsmouth , Hampshire
2023.03 - Current
- Delivered memorable customer experience, resulting in 4-5-star customer satisfaction rating.
- Recorded completed deliveries in line with company standards.
- Guaranteed proper food temperature on arrival, using thermal bags to retain heat.
- Accepted payments for delivered items.
- Operated an insured moped to perform efficient delivery service 3+ addresses hourly.
- Encouraged repeat orders by maintaining high customer service standards.
- Completed all deliveries with zero accidents or safety incidents.
- Identified most efficient routes to achieve on-time deliveries.
Till Operator
Oriental Pearl
Portsmouth , Hampshire
2022.04 - 2023.07
- Minimised long register queues by completing sales transactions quickly and accurately.
- Maintained and recorded gift certificate documentation for accurate financial records.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Food Server
Valencia Paella
Manchester, Portsmouth
2023.07 - Current
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Demonstrated safe food handling standards at all times.
Education
GCSEs - Core GCSE Subjects, Business Studies, Food Tech, BTEC P.E
Priory School
Portsmouth 09/2018 - 06/2023
Skills
- Interpersonal skills
- Extensive hospitality background
- Efficient under pressure
- Menu knowledge
- Cash handling
- Table clearing
- Food safety understanding
- Payment processing
- Customer care
- Customer retention
Languages
English
Native
Timeline
Food Server
Valencia Paella
2023.07 - Current
Delivery Rider
Oriental Pearl
2023.03 - Current
Retail Store Assistant
Victory Sports UK
2022.07 - Current
Till Operator
Oriental Pearl
2022.04 - 2023.07
GCSEs - Core GCSE Subjects, Business Studies, Food Tech, BTEC P.E
Priory School
09/2018 - 06/2023
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