RASHMINI APNA

• Client Consultation: Meet with clients to understand their travel needs, preferences, and budgets.
• Itinerary Planning: Create customized travel itineraries, including flights, hotels, transportation, and activities.
• Booking Management: Make reservations for flights, accommodations, car rentals, and other travel-related services.
• Travel Documentation: Assist with obtaining visas, passports, and travel insurance as needed.
• Customer Support: Provide pre-travel guidance, answer questions, and address any issues or changes during travel.
• Market Research: Stay updated on the latest travel trends, destinations, and deals to recommend the best options.
• Budget Management: Offer cost-effective solutions without compromising on quality.
• Problem-Solving: Handle emergencies or last-minute changes, such as cancellations or delays.
• Sales and Promotions: Promote special travel packages, tours, and upgrades to boost sales.
• Compliance: Ensure bookings adhere to legal and company policies, including travel regulations and safety guidelines.

• Prepared monthly and yearly balance sheets, ensuring accuracy.

• Facilitated customer relations for increased brand loyalty.
• Achieved efficient workflow with proper time management.
• Provided excellent customer service to enhance business reputation.
• Ensured workplace cleanliness with regular maintenance tasks.
• Optimised inventory control for streamlined operations.
• Handled difficult customers, resulting in conflict resolution.
• Delivered orders promptly, ensuring high levels of customer satisfaction.
• Assisted in stock take, maintaining sufficient inventory at all times.
• Warmly greeted customers and proactively reduced wait times.
• Demonstrated proper food handling and safety standards.
• Delivered reliable customer service with attention to detail even under high pressure.

• Enhanced customer satisfaction by providing accurate travel advice and recommendations.
• Tailored bespoke holiday packages for memorable experiences.
• Assisted clients with passport applications, ensuring timely submissions.
• Facilitated smooth booking processes to guarantee seamless travel experiences.
• Organised group tours, resulting in enjoyable shared adventures.
• Managed client complaints professionally, restoring trust and confidence.
• Collaborated with hotels and airlines for affordable package deals.
• Maintained up-to-date knowledge of global destinations, enhancing service delivery.