Summary
Overview
Work History
Education
Skills
Languages
Training
Availability to Join
Timeline
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Rashmi Saini

Derby

Summary

Sales management professional with a proven track record of revitalizing operations and maximizing profits through strategic alignment. Skilled at improving sales processes for enhanced efficiency and effectiveness. Experienced leader with strong analytical and diligent approach to team building and management. Recent post-graduate with foundational knowledge in Artificial Intelligence and Data, eager to apply machine learning skills to real-time projects and further develop expertise in data analysis. Organized and passionate job seeker with strong organizational skills, seeking an entry-level position to contribute towards achieving company goals.

Overview

10
10
years of professional experience

Work History

Executive Manager

Ruhani Handyman Services Company
06.2020 - 05.2022
  • Fostered relationships with key clients, driving customer loyalty and repeat business opportunities.
  • Analyzed market trends to inform sales strategies, resulting in improved customer engagement.
  • Developed and implemented training programs to enhance team performance and product knowledge.
  • Led sales team to exceed quarterly targets through strategic planning and execution.

Customer Care Executive

Ruhani Handyman Services Company
06.2018 - 05.2020
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Analyzed customer feedback to identify trends, driving improvements in service delivery.
  • Trained new staff on company policies and customer service techniques, improving team performance.

Office Assistant

Raju Electrical Works
05.2014 - 05.2018
  • Managed office communications to enhance information flow and facilitate operational efficiency.
  • Coordinated scheduling for internal meetings and client appointments, ensuring optimal time management.
  • Maintained organized filing system to streamline access to important documents and improve retrieval times.
  • Assisted in procurement processes by sourcing materials and managing inventory levels effectively.

Intern

Emirates Trading Agency(UAE)
01.2014 - 06.2014
  • Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Industrial Trainee

Dehar Hydro-electric Power Plant 990 Megawatts.
06.2012 - 08.2012
  • Conducted equipment inspections to ensure operational safety and compliance with industry standards.
  • Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
  • Enhanced product quality through rigorous testing procedures and data analysis, leading to higher customer satisfaction ratings.
  • Collaborated with team members to enhance workflow processes and optimize resource allocation.
  • Documented maintenance activities in system, ensuring accurate record-keeping for future reference.

Education

Master of Science - Artificial Intelligence and Data Science

University of Hull
Hull
07-2025

B. Tech - Electrical and Electronics Engineering

C.T Institute of Technology
07-2014

Sr. Secondary Examination -

Sr. Sec. Model School Sunder Nagar
05-2010

Secondary Examination -

Sec. Model School Sunder Nagar
05-2008

Skills

  • Languages: Python,Basic knowledge of computer applications like MS Word, MS Office, ERP,Basic C
  • Effective multitasking
  • Deal closing
  • Key account growth
  • Negotiation expertise
  • Sales presentations
  • Client acquisition
  • Revenue generation
  • Data entry
  • Product knowledge
  • Customer education
  • Product sales

Languages

English, Hindi & Punjabi

Training

  • 6 weeks of Training at Dehar Hydro-electric Power Plant of 990 megawatts,Salapar(H.P-INDIA).
  • 6 months of Training in Emirates Trading Agency, Noida (U.P-INDIA).

Availability to Join

Immediately

Timeline

Executive Manager

Ruhani Handyman Services Company
06.2020 - 05.2022

Customer Care Executive

Ruhani Handyman Services Company
06.2018 - 05.2020

Office Assistant

Raju Electrical Works
05.2014 - 05.2018

Intern

Emirates Trading Agency(UAE)
01.2014 - 06.2014

Industrial Trainee

Dehar Hydro-electric Power Plant 990 Megawatts.
06.2012 - 08.2012

Master of Science - Artificial Intelligence and Data Science

University of Hull

B. Tech - Electrical and Electronics Engineering

C.T Institute of Technology

Sr. Secondary Examination -

Sr. Sec. Model School Sunder Nagar

Secondary Examination -

Sec. Model School Sunder Nagar

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Rashmi Saini