Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rashmi Baraili

Preston,LAN

Summary

Dedicated professional with strong self-motivation and a proven ability to excel in customer service roles. Skilled in coffee making and team work, consistently delivering high-quality service and fostering positive customer experiences. Committed to leveraging these skills to contribute effectively in dynamic environments while pursuing opportunities for growth within the hospitality industry.

Overview

3
3
years of professional experience

Work History

Cleaning Worker

Germ Clean
Preston, United Kingdom
10.2024 - Current
  • Scrubbed hard floors using machines, resulting in sparkling finishes.
  • Kept kitchen areas clean to ensure food safety standards were met.
  • Promoted health and wellbeing by maintaining clean washrooms and toilets.
  • Organised cluttered areas thereby providing neatness.
  • Deep cleaned carpets using steam cleaner.
  • Collected and bagged up waste and recycling, delivering and sorting into appropriate bin areas.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.

Sales assistant

S.B Handicraft
Boudha, Kathmandu , Nepal
11.2023 - 07.2024
  • Managed till operations smoothly, reducing waiting time for customers.
  • Built strong relationships with regular customers for repeat business.
  • Utilised excellent communication skills to provide detailed product information.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Handled cash transactions swiftly, ensuring accurate accounting at end of each shift.
  • Informed customers regarding promos and warranty services to increase sales.
  • Totalled bills using maths skills and maintained accurate till count.
  • Learnt about new products quickly, providing comprehensive guidance to customers.

Restaurant cashier

Japanese Resturant
Katmandu , Nepal
03.2023 - 09.2023
  • Packaged takeaway meals, enhancing customer convenience.
  • Implemented hygiene practices in handling food and beverages for health safety compliance.
  • Coordinated effectively with kitchen staff to manage order flow smoothly.
  • Relayed customer feedback to management for continuous improvement measures.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Wrapped and bagged purchases for customers to easily carry items without damage.

Waiteress

Beach Rotana Hotel
Abu DHABI, United Arab Emirates
02.2022 - 02.2023
  • Enforced strict adherence to company's dress code policy; maintained professional image of staff members at all times.
  • Worked closely with kitchen staff for timely order preparation and delivery.
  • Improved customer satisfaction by implementing efficient restaurant service strategies.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Greeted and escorted guests to tables.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Education

Bachelor of Arts - Hotel management

Salzburg University
Kathmandu,Nepal
01.2018 - 12.2021

Master of Arts - Luxury Hospitality Management

University of West London
St marys road ealing london
09.2024 -

Skills

  • Self-motivation
  • Coffee making
  • Team work
  • Customer Service

Languages

English
Advanced
Hindi
Native
Nepali
Native

Timeline

Cleaning Worker

Germ Clean
10.2024 - Current

Master of Arts - Luxury Hospitality Management

University of West London
09.2024 -

Sales assistant

S.B Handicraft
11.2023 - 07.2024

Restaurant cashier

Japanese Resturant
03.2023 - 09.2023

Waiteress

Beach Rotana Hotel
02.2022 - 02.2023

Bachelor of Arts - Hotel management

Salzburg University
01.2018 - 12.2021

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Rashmi Baraili