Rashika Saxena
Supervisior
Manchester
Summary
Experienced Team Leader known for effectively leading teams to achieve timely job completion. Excels in assigning tasks, training team members, and offering constructive feedback. Strong communication and listening skills enable mediation of interpersonal conflicts and seamless implementation of company procedures. Provides visionary leadership that motivates teams to reach their goals. Background in project management, process improvement, and financial analysis with a proven track record of streamlining operations and reducing costs. Adept at analyzing data to identify trends and develop strategies for enhanced efficiency. Detail-oriented team player with exceptional organizational skills, thriving in managing multiple projects simultaneously with precision. Recognized for reliability, positivity, and willingness to take on additional responsibilities to ensure team success.
Overview
3
3
years of professional experience
12
12
years of post-secondary education
2
2
Languages
Work History
Supervisor
Goldsmiths
Manchester, MAN
9 2023 - Current
- Supervising team of sales executives under.
- Maintaining and organizing showroom according to luxury standards set by Watches of Switzerland Group
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- KPI’s for loss and profit of showroom on daily basis
- CRM, HVC’s, PI’s Stock Check, Stock booking in and out.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Enhanced communication within team by holding regular meetings and encouraging open dialogue among all members.
Team Leader (Store Manager)
William Hill
Dundee
02.2023 - 09.2023
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Implemented employee recognition programs that boosted morale and increased retention rates within team.
- Held weekly team meetings to inform team members on company news and updates.
- Managed conflict resolution among team members, fostering positive and collaborative work environment.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Brand Ambassador
Novus Marketing
Aberdeen
01.2023 - 02.2023
- Training for Sales Assistant
- KPI Knowledge
- Direct Marketing.
- Collaborated with marketing team to create and implement promotional campaigns
- Engaged, educated, and befriended customers to deliver amazing shopping experience
Team Leader
Marks and Spenser's
Aberdeen
11.2021 - 12.2022
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Technician
Aberdeen Fertility Centre
Aberdeen
01.2022 - 10.2022
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Safeguarded patient information privacy following GDPR regulations in all communications regarding prescribed treatments.
- Ensured proper storage of IV medications, adhering to temperature and light exposure guidelines.
- Participated in continuous quality improvement initiatives related to sterile compounding practices and procedures.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Stocked, labeled, and inventoried media to keep accurate records.
- Set up and modified patient profiles to include current medications and insurance details.
Research Project
Institute of Medical Sciences
Aberdeen, ABE
05.2022 - 08.2022
- Preparing Primers on TCF7 and LEF1 using UGENE
- Testing out primers on Embryoid Bodies
- If positive result, Testing on Human Samples
- PCR, qPCR, 5’ RACE PCR
- Thesis
Internship
It’s My Baby Fertility Centre
New Delhi
03.2021 - 04.2021
- Learning basics of IVF laboratory
- Witnessing for any transfers, vitrification, discarding, etc
- Working hands on with semen samples, quantifying and qualifying them under supervision of Embryologist
- Media preparation, learning techniques and various steps involved in IVF, ICSI, TESA, IUI, Vitrification and Thawing.
Education
Master of Science - Reproductive and Developmental Biology
University of Aberdeen
Aberdeen, ABE 09.2021 - 05.2022
Bachelor of Science (H) - Life Sciences
Amity University
India 07.2018 - 07.2021
Foundation Degree in Science - Science
St. Froebel Sr. Sec. School
India 04.2010 - 05.2018
Skills
Quantitative skills
Attention to Detail
Goal-Oriented
Problem-Solving
Excellent Communication
Training and mentoring
Decision-Making
Written Communication
Time management abilities
Multitasking Abilities
Project Management
Accomplishments
- Major Projects Include studying Wnt Signaling in TCF7 & LEF1.
- Learnt basics of embryology during my Masters and dissertation and my technician job.
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Team Leader (Store Manager)
William Hill
02.2023 - 09.2023
Brand Ambassador
Novus Marketing
01.2023 - 02.2023
Research Project
Institute of Medical Sciences
05.2022 - 08.2022
Technician
Aberdeen Fertility Centre
01.2022 - 10.2022
Team Leader
Marks and Spenser's
11.2021 - 12.2022
Master of Science - Reproductive and Developmental Biology
University of Aberdeen
09.2021 - 05.2022
Internship
It’s My Baby Fertility Centre
03.2021 - 04.2021
Bachelor of Science (H) - Life Sciences
Amity University
07.2018 - 07.2021
Foundation Degree in Science - Science
St. Froebel Sr. Sec. School
04.2010 - 05.2018
Supervisor
Goldsmiths
9 2023 - Current
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