Rashid Uzzaman
Enfield
Summary
Experienced and results-driven appointment setter with nearly 30 years in the double glazing industry. Skilled in engaging potential customers and generating leads. Strong communicator with the ability to build rapport, handle objections, and maintain a professional yet persuasive approach. Proven track record of meeting and exceeding targets, delivering excellent customer service and contributing to business growth.
Overview
29
29
years of professional experience
Work history
Marketing agent
Everest Home Improvements
London
2018.09 - 2024.04
- Successfully worked from home in a self-directed role, maintaining high performance and consistently meeting targets.
- Managed all aspects of customer engagement and appointment booking independently using home office tools and CRM systems.
- Demonstrated strong organisational and communication skills while providing excellent service in a fully remote setup.
Marketing agent
Brighter Home Solutions
Harlow
2013.02 - 2018.09
- Proactively cold called members of the public to generate interest in home improvement products.
- Booked appointments for sales representatives to demonstrate products in customers' homes.
- Maintained a professional and persuasive phone manner to consistently meet daily call and booking targets.
Marketing agent
Everest Home Improvements
Cuffley
2008.07 - 2013.01
- Consistently ranked as a top performer in the department, regularly winning incentives and performance-based rewards.
- Engaged with customers over the phone to promote products and secure high volumes of sales appointments.
- Demonstrated strong communication and persuasion skills, contributing to team success in a fast-paced office environment.
Marketing agent, Marketing Manager
Zenith Windows
Waltham Cross
1995.07 - 2008.07
- Recruited, interviewed, and trained new marketing staff, while motivating teams to achieve performance targets across multiple branches.
- Created and placed job advertisements in local newspapers, and set wage structures based on branch and role requirements.
- Travelled nationally to support and manage teams at various branch locations, ensuring consistent performance and standards.
Skills
- Knowledge of double glazing products
- Persuasive negotiation skills
- Good interpersonal skills
- Self motivated and target driven
- Team player
Timeline
Marketing agent
Everest Home Improvements
2018.09 - 2024.04
Marketing agent
Brighter Home Solutions
2013.02 - 2018.09
Marketing agent
Everest Home Improvements
2008.07 - 2013.01
Marketing agent, Marketing Manager
Zenith Windows
1995.07 - 2008.07