Summary
Overview
Work history
Skills
Timeline
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Rashid Uzzaman

Enfield

Summary

Experienced and results-driven appointment setter with nearly 30 years in the double glazing industry. Skilled in engaging potential customers and generating leads. Strong communicator with the ability to build rapport, handle objections, and maintain a professional yet persuasive approach. Proven track record of meeting and exceeding targets, delivering excellent customer service and contributing to business growth.

Overview

29
29
years of professional experience

Work history

Marketing agent

Everest Home Improvements
London
09.2018 - 04.2024
  • Successfully worked from home in a self-directed role, maintaining high performance and consistently meeting targets.
  • Managed all aspects of customer engagement and appointment booking independently using home office tools and CRM systems.
  • Demonstrated strong organisational and communication skills while providing excellent service in a fully remote setup.

Marketing agent

Brighter Home Solutions
Harlow
02.2013 - 09.2018
  • Proactively cold called members of the public to generate interest in home improvement products.
  • Booked appointments for sales representatives to demonstrate products in customers' homes.
  • Maintained a professional and persuasive phone manner to consistently meet daily call and booking targets.

Marketing agent

Everest Home Improvements
Cuffley
07.2008 - 01.2013
  • Consistently ranked as a top performer in the department, regularly winning incentives and performance-based rewards.
  • Engaged with customers over the phone to promote products and secure high volumes of sales appointments.
  • Demonstrated strong communication and persuasion skills, contributing to team success in a fast-paced office environment.

Marketing agent, Marketing Manager

Zenith Windows
Waltham Cross
07.1995 - 07.2008
  • Recruited, interviewed, and trained new marketing staff, while motivating teams to achieve performance targets across multiple branches.
  • Created and placed job advertisements in local newspapers, and set wage structures based on branch and role requirements.
  • Travelled nationally to support and manage teams at various branch locations, ensuring consistent performance and standards.

Skills

    - Knowledge of double glazing products

    - Persuasive negotiation skills

    - Good interpersonal skills

    - Self motivated and target driven

    - Team player


Timeline

Marketing agent

Everest Home Improvements
09.2018 - 04.2024

Marketing agent

Brighter Home Solutions
02.2013 - 09.2018

Marketing agent

Everest Home Improvements
07.2008 - 01.2013

Marketing agent, Marketing Manager

Zenith Windows
07.1995 - 07.2008

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Rashid Uzzaman