Rashid Omar
London
Summary
Dedicated professional with a strong focus on person-centred care and empathetic communication. Demonstrates expertise in therapeutic rapport building, challenging behaviour management, and safeguarding policy knowledge. Skilled in implementing calming techniques and ensuring health and safety compliance, with a proven ability to manage behavioural challenges effectively. Committed to enhancing the well-being of individuals through resilience, stamina, and emotional resilience.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Senior support worker
Smart care
London
01.2025 - Current
- Developed comprehensive care plans for enhanced client wellbeing.
- Collaborated closely with families of clients for provision of personalised care plans.
- Responded promptly to emergencies, ensuring safety of all involved parties.
- Negotiated solutions to conflicts between service users, maintaining harmony within facility.
- Managed challenging behaviours of clients, resulting in a safer environment.
- Escorted clients on external trips or appointments ensuring they received required services.
- Conducted risk assessments consistently, minimising potential hazards.
- Protected confidentiality of client information according to Data Protection Act regulations.
- Maintained safe, secure environments for service users, providing protection from possible harm or risk.
- Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
Residential support worker
Harvest Care Group
London
01.2021 - 01.2025
- Coordinated meal preparation and distribution, ensuring balanced nutrition for all residents.
- Kept accurate records to ensure continuity of care for residents.
- Encouraged independence amongst residents by assisting them in mastering day-to-day tasks.
- Ensured safety by monitoring residential environment regularly.
- Assisted residents to achieve daily living skills.
- Collaborated with healthcare professionals for optimal resident health outcomes.
- Provided emotional support for residents in distress.
- Helped arrange transport for appointments outside the residence, guaranteeing timely attendance by all parties involved.
- Completed bed, welfare and security checks on residents.
- Optimised resident outcomes, setting boundaries and expectations in line with Individual Treatment Plans.
- Deescalated tense situations through use of effective communication strategies, maintaining peace within the residential facility.
- Maintained cleanliness, enhancing living conditions for residents.
- Conducted routine checks during night shifts to maintain a secure environment for everyone in residence.
Residential Key Worker
Habitat4U
01.2021 - 02.2023
- Working with young people 16+ in a residential setting, key-working and providing general support which included sleepover shifts
- Ensuring welfare and safeguarding policies are adhered
- A support worker in an organisation to assist young people 16+
- Providing 1:1 support to the young residents to help develop emotional and practical skills, encouraging them to take responsibility of their day-to-day living
- Accompanying the service users on various appointments
- Medical, housing and probation etc
- Attending team meetings
- Collaborated with multidisciplinary teams to deliver holistic care plans.
- Promoted positive behaviour amongst service users through effective role modelling techniques.
Support Worker
Supporting Independence Services (SIS)
01.2017 - 01.2021
- A support worker in an organisation to assist young people 16+, through Outreach, Family support, supervision and accommodation
- Providing 1:1 support to young people who have mild to moderate learning disabilities or mental health issues
- Support young people to live independently and encourage daily living responsibilities
- Working with outside agencies such as Social Workers, Health Care Workers, Local Housing Services, Educational Settings etc
- Maintained appropriate written reports/care plans in order to ensure records are kept up to date and accurate
Senior Residential Key Worker
Hollibrook House
01.2019 - 01.2021
- Working with young people in a residential setting, key-working and providing general support which included sleepover shifts
- Ensuring welfare and safeguarding policies are adhered
- I have recently completed my statutory training which includes First Aid, Safeguarding Children, Health and Safety, Food Hygiene, Child Protection & Safe Guarding, Fire awareness, Administering Medication
- Provide support for to the children/young person with emotional and behavioural problems and help to develop their social skills
- Followed the relevant referral processes, accessing the relevant support by liaising with outside agencies such as Social Workers, Police, Probation Officers, and Officers of the court
- Maintained appropriate written reports to ensure records are kept up to date and accurate
- Accompanied children to court visits, to family contact visits and on day trips
- Attend and participate in team meetings
- Developed strong relationships with family members of clients, ensuring seamless communication about client welfare.
Residential Support Worker
TSS London
01.2018 - 01.2019
- Working with young people 16+ in an residential setting, key-working and providing general support which included sleepover shifts
- Ensuring welfare and safeguarding policies are adhered
- organisation to assist young people 16+
- Providing 1:1 support to young residents to help develop emotional and practical skills, encouraging them to take responsibility of their day-to-day living
- Accompanying service users on various appointments
- Medical, housing and probation etc
Education
Some College (No Degree) - Healthcare
Asta Training
London 02.2009 - 01.2010
NVQ Level 3 Childcare - Healthcare
Hackney College
London 09.2007 - 04.2010
NNEB in Children & Education - Healthcare
Hackney Community College
London 04.1996 - 04.1997
High School Diploma - GCSES
Homerton House School
London 09.1985 - 05.1990
Skills
- People-Centred approach
- Resilience and stamina
- Therapeutic rapport building
- Health and Safety Compliance
- Behavioural Management
- Breakaway techniques
- Empathetic communication
- Challenging behaviour management
- Safeguarding policy knowledge
- Person-centred care
- Excellent verbal and written communication
- Calming technique implementation
- Meals assistance
- End-of-shift reporting
- Emotional resilience
- Efficient time management
Affiliations
- My interests include travelling, movies, music I MC in my spare time for function and events I enjoy watching football I support Man united I enjoy socialising and meeting new people.
Timeline
Senior support worker
Smart care
01.2025 - Current
Residential support worker
Harvest Care Group
01.2021 - 01.2025
Residential Key Worker
Habitat4U
01.2021 - 02.2023
Senior Residential Key Worker
Hollibrook House
01.2019 - 01.2021
Residential Support Worker
TSS London
01.2018 - 01.2019
Support Worker
Supporting Independence Services (SIS)
01.2017 - 01.2021
Some College (No Degree) - Healthcare
Asta Training
02.2009 - 01.2010
NVQ Level 3 Childcare - Healthcare
Hackney College
09.2007 - 04.2010
NNEB in Children & Education - Healthcare
Hackney Community College
04.1996 - 04.1997
High School Diploma - GCSES
Homerton House School
09.1985 - 05.1990
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