Rashaun Nokoe
London,United Kingdom
Summary
Versatile professional with a strong foundation in communications, teaching, and customer service, complemented by expertise in compliance reporting, case management, and regulatory requirements. Demonstrates exceptional skills in research and analysis, complex problem solving, and relationship building to drive effective outcomes. Adept at time management, scheduling, and providing constructive feedback to enhance team performance. Committed to leveraging a diverse skill set to contribute to organisational success while pursuing opportunities for professional growth.
Overview
7
7
years of professional experience
37
37
years of post-secondary education
Work history
Athlete/Sales associate
NikeTown London
London
2024.10 - 2025.01
- Performed routine tasks accurately and effectively
- Accumulated over 100 Key performance Indicators per month
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Processed payments swiftly for improved customer experience.
- Evaluated and adjusted performance metrics to align with organisational objectives.
- Increased customer satisfaction by resolving issues.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied positive customer service approach to increase satisfaction levels.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Admin & Compliance Officer
Easychoice finance
London
2023.11 - 2025.02
Tutor/Mentor
Anchor Tutor
London
2023.10 - 2025.02
Security Steward
HABIB SECURITY AND MANPOWER LTD
London
2022.07 - 2025.02
Boxing Coach
ChampsWithin
2022.07 - 2025.02
- Stayed physically fit and ready for lessons by attending daily training sessions
- Kept up-to-date with latest boxing, fitness and motivational techniques to provide best teaching services
- Conducted boxing demonstrations for students, showing performance, punching and force requirements
- Developed coaching strategies and lesson plans to achieve team goals
- Build athlete confidence through motivation and encouragement strategies
Intern
ITN/ITV
Croydon
2022.07 - 2025.02
- Shadowed daily activities of office staff to gain understanding of scope of work
Event Decorator
Carby & Co
Croydon
2022.03 - 2025.02
- Produced content for material boards and specification binders for presentation and construction
- Sourced fabrics and carpets to meet customers expectations and budgets
Barback/Bartending
Hap Recruitment
London
2021.05 - 2025.02
Warehouse Operative
DPD Local
Hinckley, United Kingdom
2021.03 - 2025.02
- Proactively assisted teams in heavy lifting and complex problem solving tasks, improving operational efficiency
- Regularly exceeded performance and productivity targets through accurate, efficient picking and packing
- Maintained excellent physical fitness levels to safely lift and manoeuvre heavy orders and deliveries
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency
Turnstile Operator
CrystalPlacae
Croydon
2019.09 - 2025.02
Assistant Football Coach
LambethTigersFootballClub
2018.06 - 2025.02
- Provided players with constructive feedback using instructional leadership
- Coordinated pre-season training sessions focused on aerobic fitness and skills development
- Ran drills and practices to help athletes develop and improve sports skill levels
- Improved team behaviour by modelling correct actions and instilling discipline
Hair Salon Receptionist
HelenaMcCrayHairandBeautySalon
Croydon
2017.12 - 2025.02
- Welcomed guests and clients in friendly, positive manner
- Delivered polite, professional customer service to enhance business reputation through positive first impressions
- Collaborated effectively with customers and staff to maintain smooth-running company operations
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication
Courier
Just Eat
London
2022.07 - 2022.08
Education
BA Degree - Journalism W/ Creative Writing
UNIVERSITY OF LEICESTER
2020.09 - 2023.06
A-Levels - Sociology
Harris Crystal Palace
2018.09 - 2020.07
A-Levels - English Literature
Harris Academy Crystal Palace
2018.09 - 2020.07
A-Levels - A-Level Media
Harris Academy Crystal Palace
2018.09 - 2020.07
GCSEs - English Language
Forest Hill School
2013.09 - 2018.07
GCSEs - History
Forest Hill School
2013.09 - 2018.07
GCSEs - English Literature
Forest Hill School
2013.09 - 2018.07
GCSEs - Double Science
Forest Hill School
2013.09 - 2018.07
GCSEs - Religious Education
Forest Hill School
2013.09 - 2018.07
GCSEs - Maths
Forest Hill School
2013.09 - 2018.07
Skills
- Communications
- Teaching
- Scheduling
- Compliance reporting
- Evidence evaluation
- Compliance monitoring
- Case management
- Research and analysis
- Complex Problem Solving
- Problem Solving
- Research
- Relationship Building
- Bartending
- Regulatory Requirements
- Physical Fitness
- Customer Service
- Management
- Time Management
- Customer Relationship Building
- Constructive Feedback
Languages
English
Affiliations
- Football
- Boxing
- Film, Comics & Anime
- Music
Timeline
Athlete/Sales associate
NikeTown London
2024.10 - 2025.01
Admin & Compliance Officer
Easychoice finance
2023.11 - 2025.02
Tutor/Mentor
Anchor Tutor
2023.10 - 2025.02
Security Steward
HABIB SECURITY AND MANPOWER LTD
2022.07 - 2025.02
Boxing Coach
ChampsWithin
2022.07 - 2025.02
Intern
ITN/ITV
2022.07 - 2025.02
Courier
Just Eat
2022.07 - 2022.08
Event Decorator
Carby & Co
2022.03 - 2025.02
Barback/Bartending
Hap Recruitment
2021.05 - 2025.02
Warehouse Operative
DPD Local
2021.03 - 2025.02
BA Degree - Journalism W/ Creative Writing
UNIVERSITY OF LEICESTER
2020.09 - 2023.06
Turnstile Operator
CrystalPlacae
2019.09 - 2025.02
A-Levels - Sociology
Harris Crystal Palace
2018.09 - 2020.07
A-Levels - English Literature
Harris Academy Crystal Palace
2018.09 - 2020.07
A-Levels - A-Level Media
Harris Academy Crystal Palace
2018.09 - 2020.07
Assistant Football Coach
LambethTigersFootballClub
2018.06 - 2025.02
Hair Salon Receptionist
HelenaMcCrayHairandBeautySalon
2017.12 - 2025.02
GCSEs - English Language
Forest Hill School
2013.09 - 2018.07
GCSEs - History
Forest Hill School
2013.09 - 2018.07
GCSEs - English Literature
Forest Hill School
2013.09 - 2018.07
GCSEs - Double Science
Forest Hill School
2013.09 - 2018.07
GCSEs - Religious Education
Forest Hill School
2013.09 - 2018.07
GCSEs - Maths
Forest Hill School
2013.09 - 2018.07