RASAQ ADEWALE BABALOLA
Blackburn,Blackburn with Darwen
Summary
An experienced administrative professional. A Digital Marketer and support worker with over 6 years of experience, possess a strong track record of success in managing operations, enhancing efficiency, and delivering exceptional customer service. With extensive experience in administrative roles and as a support worker in healthcare organizations, I have developed a diverse skill set that includes project management, data entry, scheduling, record-keeping, and customer support. I possess a keen eye for detail and a proven ability to work collaboratively with colleagues and clients. In addition, I have gained expertise in patient care, monitoring, patient safety, electronic medical records, and HIPAA compliance, which are essential in any healthcare organization . I am now seeking a challenging role in an organization where I can apply my skills and experience in an administrative or healthcare capacity, and continue to develop my career in a dynamic environment. Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organisational operations. Practiced in providing assorted teams with support and resources to succeed.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Operations Manager
Tadour Herbs
12.2021 - 07.2023
- Computer savvy MS-Word Suite Data Analysts Administration Communication Caregiving Customer Service, oversaw daily operations, including production, logistics, quality control, and supply chain management, to ensure the smooth running of the organization's activities.
- Managed a team of employees, providing leadership, guidance, and support.
- Ensure they were properly trained, motivated, and engaged in their work.
- Developed and implemented operational strategies and procedures to optimize productivity, efficiency, and cost-effectiveness.
- Conducted regular assessments of operational performance, identifying areas for improvement and implementing solutions to enhance performance.
- Collaborated with other departments to ensure coordination and alignment of operational activities with overall business objectives.
- Oversaw the management of inventory, including stock levels, ordering, and storage, to ensure sufficient supply of raw materials and finished goods.
- Managed budgets and financial performance, monitoring expenses, and identifying opportunities for cost savings.
- Liaised with suppliers, customers, and other stakeholders to build and maintain relationships and ensure effective communication.
- Contributed to the development of new products and services, collaborating with other departments to identify and respond to customer needs.
Caregiver
HOPE VILLA CAREHOME
01.2019 - 01.2020
- Conduct patient assessment for temperatures, pulse, respirations and weight.
- Talking to patients and reassuring them.
- Acting in their best interest while ensuring compliance to policies and guidelines.
- Administering personal hygiene assistance to patients
- Maintaining patient records and retrieving them when asked by physicians and other family members.
- Helped patients with personal care, which included, trimming their nails, washing bed linens, washing clothing, and ironing clothing.
- Directed patient how to use new medical devices, such as a new prosthetic and crutches.
- Offered companionship to patient and played games with them most times.
- Massaged patient to offer comfort or to apply a specific treatment.
- Assisted patient with getting out of bed in the morning and helping them get dressed.
- Bathe patient, and check individual's vitals first thing during this time
- Offer transportation to patient.
Digital Marketer
MULTISKILLS NIG LTD
Port Harcourt
01.2018 - 01.2019
- Maintained and updated administrative systems, procedures, and policies to ensure smooth and efficient operations.
- Prepared and maintained reports, correspondence, and documents as required by management.
- Increasing brand recognition by 25% of current statistics, increasing social media engagement by 20%, increasing the efficiency of content marketing, increase website engagement and store conversion.
- Conduct research and prepare presentations and reports for senior management.
- Applied various techniques and strategies to enhance the company brand in an efficient manner.
- Developed and managed production of product literature, paid ads and e-newsletters.
- Delivered seamless best-in-class campaigns supporting established marketing objectives.
- Provided professional marketing guidance and advice to clients.
- Managed organic social media growth and activity across all platforms.
- Contributed to workflow coordination for marketing department personnel.
- Utilized integrated multi-channel marketing techniques to build and deliver successful campaigns.
- Collaborated with graphic designers to support quality deliverables.
- Liaised with internal and external stakeholders to coordinate meetings and events.
- Ensured compliance with company policies and procedures and with relevant legislation.
- Evaluated emerging technologies and industry trends to uncover innovative marketing solutions.
- Provided a weekly progress report to executive staff, ensuring that all parties were informed of milestones.
ICT Assistance
Nigerian Breweries PLC
10.2014 - 10.2015
- Received and inspected incoming materials, ensuring accuracy of shipment and that items are in good condition.
- Recorded and maintained inventory of all materials in the storeroom, including Computer accessories used in various department and other necessary materials for various departments.
- Ensured the Canteen PC is turned ON during lunch time for ticket printing to enable staffs print their meal tickets.
- Ensured cleanliness and organization of the storeroom, making sure all items are stored appropriately and safely.
- Coordinate with other personnel in other departments to ensure timely delivery of customer orders and projects.
- Follow all safety protocols and procedures while performing storekeeping duties.
- Kept ICT suite of computers and laptops well-maintained and fully functioning.
Education
Higher National Diploma - COMPUTER SCIENCE
Moshood Abiola Polytechnic
01.2016 - 08.2018
Ordinary National Diploma - COMPUTER SCIENCE
Moshood Abiola Polytechnic
01.2012 - 12.2014
Skills
- Highly proficient with Technological tools
- Exceptional Verbal and Written Communication Skills
- Ability to use own initiative and work with minimal supervision
- Ability to motivate others to function as a team
- Organizational and Leadership skills
- Superior ability to handle multiple tasks
- Strategic thinking
- Sales data analysis
- Strong interpersonal skills
- Ability to receive and disseminate useful information
- Ability to work under little or no supervision
- Ability to adapt to new concept and meaningful ideas
- Patience and understanding
- Enthusiasm and friendliness
- Solutions development
- Advertising
- Financial and cash flow analyses
- Social media account management
- Digital content creation
- Social media photography
- E-commerce marketing
- Hardware tools
- Desktop maintenance and repair
- Hardware debugging
- Software applications
- Account management
- Personal care
- Social care
- Housekeeping
- Care management
- Meal preparation
- Elderly care
- Patient risk assessment
- Activities of Daily Living
- Manual handling
- Calculations and measurements
- Social media strategy
Interests
Travelling. Volunteering. Meditation and Mindfulness.
Additional Information
- Personal Information
- Personal Development.
Languages
English
Advanced
Timeline
Operations Manager
Tadour Herbs
12.2021 - 07.2023
Caregiver
HOPE VILLA CAREHOME
01.2019 - 01.2020
Digital Marketer
MULTISKILLS NIG LTD
01.2018 - 01.2019
Higher National Diploma - COMPUTER SCIENCE
Moshood Abiola Polytechnic
01.2016 - 08.2018
ICT Assistance
Nigerian Breweries PLC
10.2014 - 10.2015
Ordinary National Diploma - COMPUTER SCIENCE
Moshood Abiola Polytechnic
01.2012 - 12.2014
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