Rares Anitoiu Armenean
Brentford,Ealing
Summary
Accomplished professional with expertise in team leadership and staff development, driving customer service excellence and satisfaction. Proven track record in operations management and store organisation, enhancing sales strategy and marketing efforts. Adept at ensuring Health & Safety compliance while multitasking under pressure. Skilled in staff training delivery, menu knowledgeability, and accurate bill calculation. Committed to leveraging skills to achieve organisational goals and foster a productive work environment.
Overview
9
9
years of professional experience
2006
2006
years of post-secondary education
Work history
Head waiter
5 Hertford Street
London
2025.07 - Current
- Assisted with inventory checks to support restaurant operations.
- Built relationships with regular customers to encourage loyalty and repeat visits.
- Provided wine selection and pairing recommendations to improve dining experience.
- Coordinated staff schedules to ensure sufficient coverage during busy periods.
- Maintained clean and organised restaurant environment for optimal dining experience.
- Coordinated linen, silverware, glassware requirements maintaining aesthetic appeal of the restaurant.
- Communicated regularly with management regarding customer feedback and staff performance issues.
Head Waiter
Annabel’s
London Mayfair
2024.05 - 2025.06
- Lead the waitstaff team, delegating tasks, and ensuring smooth service for high-profile or regular members.
- Train new staff on the club’s service standards, emphasizing discretion and professionalism in handling VIP guests.
- Greet and recognize members by name, ensuring they feel valued and attended to upon arrival.
- Anticipate the needs and preferences of regular members, offering personalized recommendations based on past preferences.
- Build and maintain strong relationships with club members, understanding their preferences to deliver an elevated dining experience.
- Ensure the dining experience is in line with the exclusive nature of the club, focusing on building a private, relaxed, and luxurious atmosphere.
- Uphold and enhance the prestige of the club through impeccable service and attention to detail.
Head Waiter
Gaia
London Mayfair
2023.10 - 2024.05
- Collaborate with management and chefs to plan and execute special events, such as wine tastings or seasonal Greek menus.
- Oversee and manage the waitstaff, ensuring all are following proper service protocols.
- Train and mentor new staff on service techniques and menu knowledge.
- Work closely with the kitchen and bar staff to ensure timely and accurate delivery of food and drinks.
- Offer wine pairings, including suggestions from Greek wine selections.
- Recommend traditional and modern Greek dishes, explaining ingredients and preparation methods when required.
Head Waiter and Bar Supervisor
Tom Dick and Harry’s
Loughton
2020.04 - 2023.09
- Progressed from waiter to bar supervisor.
- Managed bar operations, including stock ordering and supervising staff.
- Trained new staff in bar maintenance and equipment cleaning.
- Assessed customer preferences and ensured compliance with legal drinking age.
Store Manager
Sushi Daily
Ashford, Kent
2019.11 - 2020.03
- Learned and mastered sushi preparation techniques.
- Managed staff, labor costs, and ensured Health & Safety compliance.
- Motivated team and created a positive work environment.
Store Manager
Kaspa’s
Canterbury, Kent
2017.05 - 2019.05
- Advanced from Assistant Manager to Store Manager.
- Led sales efforts, managed schedules, and trained staff.
- Maintained store presentation and adhered to Health & Safety standards.
Assistant Manager
Kaspa’s
Canterbury, Kent
2016.09 - 2017.05
- Organized staff schedules and handled payroll.
- Ensured efficient stock rotation using the FIFO method.
- Led promotions and marketing efforts at local universities.
Education
Colegio Zenobia Camprubi
Moguer, Huelva, SpainGCSE - undefined
IES Juan Ramon Jimenez
Moguer, Huelva, SpainA-Levels - Informatics
IES San Sebastian
Huelva, SpainHND - Business
Regent College London
2020.01 - 2022.01
Skills
- Team leadership and staff development
- Customer service and satisfaction
- Operations management and store organization
- Sales strategy and marketing
- Health & Safety compliance
- Multi-tasking and working under pressure
- Staff training delivery
- Menu knowledgeability
- Bill calculation
Languages
English
Intermediate
Spanish
Intermediate
Romanian
Intermediate
Timeline
Head waiter
5 Hertford Street
2025.07 - Current
Head Waiter
Annabel’s
2024.05 - 2025.06
Head Waiter
Gaia
2023.10 - 2024.05
Head Waiter and Bar Supervisor
Tom Dick and Harry’s
2020.04 - 2023.09
HND - Business
Regent College London
2020.01 - 2022.01
Store Manager
Sushi Daily
2019.11 - 2020.03
Store Manager
Kaspa’s
2017.05 - 2019.05
Assistant Manager
Kaspa’s
2016.09 - 2017.05
GCSE - undefined
IES Juan Ramon Jimenez
A-Levels - Informatics
IES San Sebastian
Colegio Zenobia Camprubi