Raquel Lago Costa
Altrincham,Cheshire
Summary
I bring strong communication, listening, and interpersonal skills developed across many teaching roles and some customer centred roles in retail. I adapt quickly to different situations while maintaining professionalism and showing a calm and helpful approach. I am focused on quality of service, caring about each customer's needs. I can build rapport with customers through clear communication and attentive service. I am hardworking and adaptable with a positive attitude as well as being a dependable member of a team.
Overview
2
2
Languages
40
40
years of professional experience
Work History
Part-Time Teacher of Spanish and French
Cheadle Hulme School
Cheadle Hulme, Cheshire
09.2019 - Current
- Planned, prepared, and delivered Spanish and French classes, tailoring content for various age groups to enhance language acquisition.
- Employed interactive teaching methods and multimedia resources to boost student engagement and promote effective learning.
- Conducted oral examinations, assessing students' fluency, pronunciation, and conversational skills accurately.
Part-Time Teacher of Spanish
Altrincham Grammar School for Boys
Altrincham, Cheshire
09.2011 - 08.2019
- Designed and delivered tailored Spanish lessons for diverse proficiency levels, fostering significant language skill enhancement.
- Conducted oral examinations to accurately assess and support students' fluency, pronunciation, and conversational skills development.
- Prepared students for external Spanish examinations, enabling successful completion through targeted syllabus coverage and examination techniques.
Full Time Spanish and French Teacher
Cheadle Hulme School
Altrincham, Cheshire
09.2000 - 08.2010
- Developed and taught educational, engaging and fun lessons for students, designed to increase enjoyment in French and expand knowledge within language.
- Developed and taught engaging lessons for students, enhancing enjoyment and interest in Spanish and French.
- Used visual aids and object pictures to help students obtain a better understanding of translations.
Full Time Teacher of Spanish and French
Ashton on Mersey
Sale
09.1999 - 08.2000
- Tailored lesson plans to meet individual learner needs, accommodating different learning styles and abilities.
Full Time Teacher of Spanish and French
Parsswood School
Didsbury
09.1995 - 08.1999
- Designed and delivered comprehensive Spanish and French lessons for varied proficiency levels, enhancing student language skills.
- Conducted oral examinations, assessing students' fluency, pronunciation, and conversational skills accurately.
- Developed innovative in-class learning resources and materials, improving understanding of Spanish language concepts.
TEFL Teacher
Surrey County Hospital
Gijon, Spain
09.1992 - 08.1994
- Created audio, visual and written teaching materials to assist in teaching English.
Ward Receptionist
Surrey County Hospital
Guildford, Surrey
07.1991 - 09.1991
- Managed incoming telephone calls, accurately taking messages and relaying to personnel, facilitating effective communication.
- Executed administrative tasks to support medical staff.
- Served food items according to menu specifications for patients while maintaining high hygiene standards.
Sales Assistant
Debenhams
Guildford, Surrey
07.1986 - 09.1989
- Guided customers in selecting clothes, tailoring advice to enhance satisfaction and meet individual preferences.
- Assisted customers in locating products and provided detailed information to enhance the shopping experience.
- Processed sales transactions accurately, handling cash and card payments efficiently.
Education
Certificate of Higher Education - Teacher Training
St. Martin's College
Lancaster01-1994
Bachelor of Arts - Modern Languages
University of Leeds
Leeds01-1992
A-Levels - A Levels
Godalming Sixth Form College
Godalming01-1988
GCSEs - GCSE
St. Peter's Catholic School
Guildford01-1986
Skills
- Clear communication
- Active listening
- Client engagement
- Exceptional customer care
- Multitasking efficiency
- Confident communicator
- Positive attitude
- Patience and empathy
- Product knowledge
Languages
French
Advanced
C1
Spanish
Proficient
C2
Hobbies and interests
- Hiking
- Sport
- Pottery
- Cooking
- Gardening
Timeline
Part-Time Teacher of Spanish and French
Cheadle Hulme School
09.2019 - Current
Part-Time Teacher of Spanish
Altrincham Grammar School for Boys
09.2011 - 08.2019
Full Time Spanish and French Teacher
Cheadle Hulme School
09.2000 - 08.2010
Full Time Teacher of Spanish and French
Ashton on Mersey
09.1999 - 08.2000
Full Time Teacher of Spanish and French
Parsswood School
09.1995 - 08.1999
TEFL Teacher
Surrey County Hospital
09.1992 - 08.1994
Ward Receptionist
Surrey County Hospital
07.1991 - 09.1991
Sales Assistant
Debenhams
07.1986 - 09.1989
Certificate of Higher Education - Teacher Training
St. Martin's College
Bachelor of Arts - Modern Languages
University of Leeds
A-Levels - A Levels
Godalming Sixth Form College
GCSEs - GCSE
St. Peter's Catholic School