RAQIM Armaan Khan
London,Not required
Summary
As a recent graduate in Computer Systems Engineering from Brunel University, a strong foundation has been developed in data analysis, mathematical modelling, and statistical analysis through rigorous academic coursework and projects. Strong analytical skills, combined with proficiency in SQL and Excel, are well-suited to effectively interpret and visualize data to drive business decisions. Passionate about leveraging data to solve complex problems and improve organizational processes, there is a keen eagerness to bring technical skills and fresh perspectives to a dynamic team.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Sales advisor
Samsung/PRS
London
2023.11 - Current
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Maintained store standards to uphold clean, professional appearances.
- Understood store goals and used upselling and cross-selling techniques to achieve targets.
- Kept records of maintenance and repair work.
- Troubleshoot and resolve technical issues to restore functionality.
- Worked with internal teams to provide technical support and guidance on company equipment.
- Collaborated with engineers, technicians, and maintenance personnel to complete projects.
- Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
Data Analysis and Customer Insights
Peloton Interactive UK Ltd
London
2019.10 - 2021.06
- Analyzed customer interaction data to improve sales strategies and customer satisfaction, leading to a top seller status
- Utilized statistical methods to forecast sales trends and adapt marketing strategies accordingly
- Collaborated with the data team to refine data collection and analysis processes, enhancing data-driven decision-making.
Education
Computer Systems Engineering (BEng) - Electrical Engineering
Brunel University London
London 2024.07 -
Foundation Degree in Science - computer systems
Middlesex University
London 2020.09 - 2021.05
Skills
- Advanced SQL skills for database management and complex queries
- Proficient in Excel with strong capabilities in using VLOOKUP, pivot tables, and data visualization tools
- Experienced in Python for data analysis and automation tasks
- Familiar with other data analysis tools and platforms such as MATLAB and Tableau
- Data collection
- Oral and written communication
- Creative problem-solving
- Data warehouse maintenance
Custom
SQL Analysis of Student Mental Health Data, Utilized SQL to conduct a detailed analysis of data concerning student mental health to uncover key factors affecting their well-being., Developed and optimized complex SQL queries to extract and analyze data, enhancing understanding of the impacts of academic stress., Created visual presentations in Excel to summarize findings, highlighting actionable insights for academic institutions to improve student support services., This project not only showcased my technical ability to manipulate large datasets but also my commitment to applying data analysis to meaningful social issues.
Timeline
Computer Systems Engineering (BEng) - Electrical Engineering
Brunel University London
2024.07 -
Sales advisor
Samsung/PRS
2023.11 - Current
Foundation Degree in Science - computer systems
Middlesex University
2020.09 - 2021.05
Data Analysis and Customer Insights
Peloton Interactive UK Ltd
2019.10 - 2021.06