Rapheal Dibie
Manchester ,Greater Manchester
Summary
Accomplished professional with a strong background in salesmanship, billing and invoicing, and team coordination. Demonstrates exceptional administrative skills and a strong work ethic, consistently establishing effective interpersonal relationships. Adept at problem-solving, with a proven track record of enhancing operational efficiency. Committed to leveraging skills to drive organisational success and achieve career growth within dynamic environments.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Hospitality worker
HCS
Sheffield, South Yorkshire
2022.03 - Current
- Upheld health & safety regulations throughout the premises.
- Checked-in guests promptly and professionally.
- Enhanced customer satisfaction by providing exceptional service.
- Handled over 200 customers
Supervisor
Festival Rebublic
Leeds, West Yorkshire
2023.08 - 2024.08
- Logged daily activities and notable incidents during production shifts.
- Improved customer satisfaction by providing friendly, efficient service.
- Followed company policies strictly whilst handling sensitive information.
- Handled over 500 customers
Team member
Next Retail
Sheffield, South Yorkshire
2023.11 - 2024.04
- Displayed teamwork skills to improve overall productivity.
- Delivered reliable customer service with attention to detail even under high pressure.
- Developed training programs, leading to skill enhancement.
- Handled difficult customers, resulting in conflict resolution.
Education
GCSEs - including English and English Lit
King Edward VII School
Sheffield 2018.09 - 2021.06
L3 BTEC Extended Diploma - Business
Longley Park Sixth Form
Sheffield 2021.09 - 2024.05
Skills
- Salesmanship
- Billing and invoicing
- Team coordination
- Administrative skills
- Strong work ethic
- Establishing interpersonal relationships
- Problem-solving
Accomplishments
Course Rep
Student Ambassador
Timeline
Team member
Next Retail
2023.11 - 2024.04
Supervisor
Festival Rebublic
2023.08 - 2024.08
Hospitality worker
HCS
2022.03 - Current
L3 BTEC Extended Diploma - Business
Longley Park Sixth Form
2021.09 - 2024.05
GCSEs - including English and English Lit
King Edward VII School
2018.09 - 2021.06