Summary
Overview
Work history
Education
Skills
Languages
Timeline

Raoul Norman

Dursley,Gloucestershire

Summary

Organised Logistics Manager versed in overseeing medical supply chain operations. Managing shipping and receiving personnel to meet high-volume shipment needs. Accomplished in supply and distribution, with strengths in personnel management, systems organisation and logistics oversight. History in keeping urgent medical supplies moving smoothly and on-time with expert management of ongoing operations. Expert in coordinating dispatching and a proactive problem solver with a resourceful approach to challenges.

Overview

15
15
years of professional experience
10
10
years of post-secondary education

Work history

Onsite Logistics Manager

All Aces Couriers
Newbury, Berkshire
11.2018 - Current
  • Analysed logistical operations and recommended methods to improve service delivery.
  • Monitored logistical expenses to keep operating costs low.
  • Collated logistics-related information for analysis and process improvement.
  • Led and managed projects to support logistics efforts and plans.
  • Adjusted pick-up and delivery schedules with changing consignment volumes.
  • Developed lasting relationships with employees, peers, upper management and outside vendors.

Driver

All Aces Couriers
Banbury, Country Wide
12.2015 - Current
  • Used on-board navigation systems to plan journeys effectively, meeting estimated delivery times.
  • Retained excellent local area knowledge to plan optimal routes.
  • Planned routes and schedules to achieve consistent service availability.
  • Maintained professional appearance and excellent hygiene levels to uphold company reputation.
  • Topped up oil and tyres to support vehicle safety and functionality.

Self Employed Sales Consultant

Leaseline Vehicle Management
Hitchin, Hertfordshire
04.2008 - 12.2014
  • Demonstrated products and financial solutions to encourage purchases by showcasing features and benefits.
  • Employed proactive problem-solving to handle objections and provide solutions with professionalism.
  • Nurtured leads through sales pipeline within target timeframes.
  • Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Empathised with customers and translated objections, promoting understanding - leading to mutually beneficial relationships
  • Negotiated and closed sales to secure profitable deals and contracts.
  • Followed-up on prospective business opportunities and new clients to retain and expand client base.


Education

Higher National Diploma - Stud & Stable Husbandry and Equine Sciences

West Oxfordshire Technical College, Witney
09.1990 - 06.1993

Certificate of Higher Education - Accountancy, Office Management & Communications and IT

Richards Bay Technical College , Richards Bay, South Africa
06.1987 - 12.1989

Matric (A level equivalent) - English, Afrikaans, Mathematics, Science, Biology, Geography

John Ross College, Richards Bay, South Africa
01.1986 - 12.1990

Skills

  • Routing & Route optimisation
  • Cost control and tracking
  • Transport chain & Supply chain management
  • Logistics Management
  • Operational management
  • Staff Management & Co-ordination
  • Policy and procedure adherence
  • Safety regulations implementation
  • Logistics Management
  • Budget analysis
  • Excel proficiency
  • OrderFlow WMS
  • Systems evaluation

Languages

English
Native
Afrikaans
Beginner
Zulu
Intermediate

Timeline

Onsite Logistics Manager - All Aces Couriers
11.2018 - Current
Driver - All Aces Couriers
12.2015 - Current
Self Employed Sales Consultant - Leaseline Vehicle Management
04.2008 - 12.2014
West Oxfordshire Technical College - Higher National Diploma, Stud & Stable Husbandry and Equine Sciences
09.1990 - 06.1993
Richards Bay Technical College - Certificate of Higher Education, Accountancy, Office Management & Communications and IT
06.1987 - 12.1989
John Ross College - Matric (A level equivalent), English, Afrikaans, Mathematics, Science, Biology, Geography
01.1986 - 12.1990

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Raoul Norman