Raojun Li
London
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
Property Management self-employed
Have Fun Home
London
2024.01 - 2026.05
- Acquired three properties in Leicester, Birmingham, and London.
- Facilitated letting of two properties for international tenants, with Birmingham managed by the agency from the outset.
- Prepared inventory reports for tenants using InventoryBase system.
Administrative Officer
EIC UK
Manchester
2020.09 - 2023.07
- Produced daily invoices using Xero and meticulously calculated monthly bonuses, ensuring accurate and timely payments
- Assisted in managing financial operations, including budgeting, forecasting, and the corporate monthly reporting
- Collaborated with oversea teams to streamline financial processes and enhance efficiency
- Conducted thorough analysis of financial data to identify areas for cost savings and optimisation
- Led the recruitment process by arranging and coordinating online and face-to-face interviews
- Maintained applicant tracking systems and updated HR databases
- Collaborated with the managers to understand staffing needs and source qualified candidates through Indeed
- Assisted in onboarding process for new employees
- Conducted extensive research to identify reputable suppliers and negotiated favorable contracts
- Handled various administrative tasks such as scheduling meetings, coordinating travel arrangements, and managing correspondence
Education consultant
Topcourses
Leicester
2019.06 - 2020.07
- Organized and led two University fairs, namely De Montfort and Leicester, demonstrating effective leadership and teamwork skills
- Facilitated brainstorming sessions to generate innovative marketing ideas, contributing to the success of the fairs and attracting a diverse range of attendees
- Providing consultation and assistance to students from different nations, guiding them through the application process and facilitating successful admissions to prestigious Universities
- Maintained a professional and courteous approach while answering phone calls, ensuring a high level of service and resolving inquiries promptly
Coffee shop owner
Self-employed
Leicester
2013.05 - 2019.12
- Successfully managed and operated a coffee shop, establishing a strong customer base and fostering positive relationships with patrons
- Responded promptly and professionally to calls from suppliers and customers, ensuring excellent service and addressing any concerns or inquiries
- Developed a creative and appealing ambiance by personally decorating the shop and overseeing the overall design, creating a unique and inviting atmosphere for customers
- Attained Barista certification through a coffee school and city council, demonstrating expertise in coffee preparation techniques and maintaining high-quality standards
- Developed and implemented comprehensive marketing strategies, including branding initiatives and promotional activities, to increase visibility, attract new customers, and enhance the shop's reputation
Education
MSc - International Accounting
Royal Holloway
University of London 2011.01 - 2012.01
Bachelor of Science - Management 2.1
Royal Holloway
University of London 2008.01 - 2010.01
Skills
- Microsoft, Xero, CRM
- Lifestyle-Barista, Flourist
- Essential-Driving
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Inventory management
Timeline
Property Management self-employed
Have Fun Home
2024.01 - 2026.05
Administrative Officer
EIC UK
2020.09 - 2023.07
Education consultant
Topcourses
2019.06 - 2020.07
Coffee shop owner
Self-employed
2013.05 - 2019.12
MSc - International Accounting
Royal Holloway
2011.01 - 2012.01
Bachelor of Science - Management 2.1
Royal Holloway
2008.01 - 2010.01