Summary
Overview
Work history
Education
Skills
Certification
Interests
Additional Information
Languages
Timeline

Ranju Shah

Winchester

Summary

A well-presented, reliable and self-motivated individual with extensive experience in finance and customer service. Possesses the ability to communicate with people at all levels, thrives on challenges and has a successful track record of meeting and exceeding targets within set timescales in pressurised environments. An excellent team player, although used to working on own initiative to achieve required results.


Currently seeking an opportunity for a full time job where existing skills and knowledge increase to its full potential.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

sales person

Tesco Extra
Winchester, Humpshire
08.2023 - 10.2023
  • Totalled bills using maths skills and maintained accurate till count.
  • Promoted customer loyalty scheme at checkout.
  • Demonstrated product usage and features to customers.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Explained establishment policies to customers and offered advice on selections.
  • Carried out active selling from initial customer greeting.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Requested and checked customer IDs at checkout for age-restricted products.
  • Accepted card, cash and cheque payments in POS register system.
  • Prepared invoices for customers with large orders or special sales types.
  • Displayed wares in temporary structures at markets to attract new customers.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Organised displays to promote inventory and encourage customer purchases.
  • Boosted product sales by offering selection guidance to customers.
  • Identified discrepancies in stocks through regular inventory management.
  • Built rapport with new and existing customers to boost client retention.

Team member

Greggs
Winchester, Humpshire
04.2023 - 08.2023
  • Prepared and packaged orders with precise presentation skills.
  • Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
  • Completed opening and closing checklists to create welcoming store environment.
  • Warmly greeted customers and proactively reduced wait times.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Maintained food safety by checking temperatures and storing ingredients correctly.
  • Advised customers on menu queries, recommendations and dietary and allergy concerns.
  • Completed daily cleaning lists to maintain tidy and welcoming dining areas.
  • Enabled smooth operations during peak times by assisting in food preparation tasks.
  • Reduced risk of foodborne illness, following food safety and hygiene procedures across all tasks.
  • Maintained safe working environment by reporting unsafe conditions, accidents and injuries to supervisor.

COVID sight officer

Reed accountancy
Southampton, Humpshire
07.2022 - 12.2022
  • Followed procedure to perform legal functions successfully.
  • Offered knowledge of to guide decision-making.

Bookkeeper

Prime Accountants Ltd
09.2019 - 06.2020
  • Working with spreadsheets, sales and purchase ledgers and journal
  • Sorting out incoming and outgoing daily post and answering any queries
  • Managing petty cash transactions
  • Ad-hoc admin and office duties

Sales Assistant

Sports Direct Slough
04.2014 - 12.2014
  • Bath Rd
  • Exhibiting excellent floor presence and ensuring all customers receive first class service
  • Displaying great product knowledge and being able to use that to help drive sales
  • Building and managing your customer accounts to sustain repeat business
  • Showing entrepreneurial spirit to help drive sales outside of store
  • Monitoring stock levels on the shop floor and replenishing as necessary
  • Working in a successful team meeting and exceeding sales targets

Education

Level 3 - AAT(Association of Accounting Technician)

Hammersmith & West London College
09.2016 - 08.2017

10+2)

AAT-2 - AAT(Association of Accounting Technician)

Brookland College, Surrey
09.2015 - 07.2016

A-Levels - Commerce

Birganj public college, overseas
04.2005 - 03.2007

Skills

  • Sage Line 50 experience
  • Strong MS Excel skills
  • Good verbal and written communication skills
  • Organised and methodical approach to working
  • Ability to work independently and as part of a team

Certification

Completed AAT Level 3

Interests

Leisure & Interests , Enjoys music, cinema, reading, keeping fit and spending time with family and friends.

Additional Information

  • Page

Languages

English
Fluent

Timeline

sales person - Tesco Extra
08.2023 - 10.2023
Team member - Greggs
04.2023 - 08.2023
COVID sight officer - Reed accountancy
07.2022 - 12.2022
Bookkeeper - Prime Accountants Ltd
09.2019 - 06.2020
Hammersmith & West London College - Level 3, AAT(Association of Accounting Technician)
09.2016 - 08.2017
Brookland College - AAT-2, AAT(Association of Accounting Technician)
09.2015 - 07.2016
Sales Assistant - Sports Direct Slough
04.2014 - 12.2014
Birganj public college - A-Levels, Commerce
04.2005 - 03.2007
Ranju Shah