Ranju Kunwar
Birmingham,England
Summary
Dedicated professional with excellent English language proficiency and strong time management skills. Demonstrates expertise in patient safeguarding, dressing, and disability awareness, with a focus on effective communication with dementia patients. Skilled in documentation and committed to enhancing patient care through compassionate and informed interactions.
Overview
4
4
years of professional experience
Work History
Waitress
Giggling Squid
Shrewsbury, Shropshire
09.2024 - Current
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Polished glasses and cutlery to pristine standards.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Improved customer satisfaction by providing efficient and friendly service.
- Accommodated special event needs, provided customised services for parties.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Health care assistant
Sagarmatha Care Home
butwal
01.2021 - 07.2023
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
- Providing companionship and emotional support to residents, listening to their concerns, and in conversation.
- Managed over 50 customer calls per day
- Keeping accurate records of residents' care, including daily activities, health status, and any incidents that occur.
- Ensuring safe environment by following health and safety guidelines, reporting hazards, and participating in emergency drills.
- Working with other team members and management team to support and enhance residents daily activities, ensuring community interaction and presence are encouraged as appropriate.
- Safely escorted patients to and from medical appointments and hospital visits.
Education
Bachelor of Business Administration - Business Management
University College Birmingham
09.2023 -
GCSE - Business Management
Sagarmatha Alternative school
Certificate of Higher Education - Business Management
New Capital College
Skills
- Language proficiency skills- English (Excellent)
- Time management
- Patient safeguarding
- Patient dressing
- Disability awareness
- Documentation
- Communicating with dementia patients
REFERENCE
TRAINING
Phlebotomy Training
Level 3 Diploma in Adult Care- NVQ Ongoing
Timeline
Waitress
Giggling Squid
09.2024 - Current
Bachelor of Business Administration - Business Management
University College Birmingham
09.2023 -
Health care assistant
Sagarmatha Care Home
01.2021 - 07.2023
GCSE - Business Management
Sagarmatha Alternative school
Certificate of Higher Education - Business Management
New Capital College
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