Overview
Work History
Education
Skills
Timeline
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Ranjith Vancha

Ranjith Vancha

Customer Service Advisor
2 Nuthall Road ,Nottingham

Overview

8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Customer Service Agent

Sopra Steria
East Croydon , London.
04.2023 - Current
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Communicated with clients regarding account services, statements, and balances.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Customer Service Associate

British Telecom
Nottingham , Nottingham
03.2020 - 06.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed and actualized customer service initiatives to decrease wait times.

Education

Bachelor Of Electronics And Electrical Engineering -

Jawaharlal Nehru Technological University
06.2008 - 06.2012

Skills

    Documentation and reporting

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Timeline

Customer Service Agent

Sopra Steria
04.2023 - Current

Customer Service Associate

British Telecom
03.2020 - 06.2022

Bachelor Of Electronics And Electrical Engineering -

Jawaharlal Nehru Technological University
06.2008 - 06.2012

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Ranjith VanchaCustomer Service Advisor