Ranjita Soor

• Led the organisation-wide portfolio of complex strategic projects, programmes, and products, delivering business value and meeting KPIs across various initiatives, including business process re-engineering, robotics, and compliance
• Managed and coached a large multidisciplinary team consisting of project managers, business analysts, and business change professionals
• Established and maintained the governance and delivery frameworks for both technical and non-technical projects
• Set up and managed the PMO and project governance structures, improving the organisation’s project delivery maturity
• Collaborated with Senior Leadership to ensure alignment and successful delivery of strategic projects and programmes
• Built a comprehensive change management framework adaptable for all types of project deliveries
• Oversaw department budget management and worked closely with managed service partners, Microsoft, and other key suppliers
• Developed a multi-year technology roadmap to support the organisation's long-term strategy
• Anthony Nolan is a blood cancer charity
• Successfully built the Projects and Change department from the ground up
• Centralised project management functions into one department to streamline processes
• Established a robust delivery framework with comprehensive reporting and governance practices
• Developed strong change management expertise, ensuring the organisation’s readiness for transformation

• Management of complex global programmes and projects across sales, marketing, digital and services in a matrix organisation
• Complexity ranging from transformational change to complex IT deliveries
• Creating and managing multi-disciplined teams globally within the business
• Managing outcomes into business – as – usual deliverables, addressing readiness of users
• Facilitating senior stakeholders with implementation of strategy while delivering initiatives into departments
• Facilitating senior stakeholders with defining and managing business benefits
• Management of internal budgets from £750k - £1,5 million
• Analysis, evaluation and mitigation of risks and issues against projects and programmes
• Management of DPIA, Infosec, Architecture departments as part of deliveries
• Leading initiatives to add enablement practices to the department and company wide continuous improvement
• Leading Community of Practice for project management at a global level and implementing project governance and PMO framework changes
• Coaching and mentoring junior colleagues internal to department and external
• Sage Group plc is a British multinational enterprise software company
• Delivery of Sage.com Sitecore upgrade global
• Salesforce delivery globally, enhancing operational efficiency
• Global Advocacy tool programme delivery
• Global delivery of Log me In tool
• Creation of PMO process improvements and embedding
• Leading global community of PM community of practice

• Managing digital projects (Unable to share details due to confidentiality agreement) within a matrix organisation
• Creation of multi-disciplined delivery team
• Drafting Project plans and associated governance documentation
• Creation of 3rd party engagement plans including communications strategy
• Creating a global digital project process/PMO incorporating operational design
• Providing guidance on project management best practices
• Creating process related Project templates for global future use
• Reckitt Benckiser Group plc is a British Multinational consumer goods company

Key Achievements

• Delivered multiple digital projects for Audi, including website development, content management, and mobile/tablet releases, managing budgets of £750k.
• Successfully upgraded the Audi UK website with enhanced functionality, optimized performance, and improved user experience.
• Transitioned project teams to Agile workflows, implementing sprint delivery practices, backlog management, and regular sprint reviews.
• Designed and implemented a bespoke project delivery methodology tailored to the team’s needs, enabling smoother transitions to Agile.
• Rationalized new development activities to account for legacy systems, ensuring compatibility and seamless integration.
• Improved project governance by creating development, testing, and content management documentation.
• Collaborated with internal and external Audi partners to ensure timely delivery and alignment with brand standards.
• Reviewed and managed 3rd-party vendors to deliver new capabilities decoupled from in-house development teams.
• Regularly provided updates to board-level stakeholders, contributing to strategic decisions on project and resource management.

Key Achievements

• Delivered multiple global airline Internet Booking Engines (IBEs) with customized functionalities.
• Managed project budgets of £500k, ensuring delivery within scope, timeline, and cost constraints.
• Implemented security measures tailored to specific country requirements for eCommerce platforms.
• Partnered with global third-party eCommerce suppliers to secure delivery targets across multiple regions.
• Successfully integrated social media connectivity into eCommerce sites to enhance customer engagement.
• Improved risk and issue management processes by aligning with PRINCE2 best practices.
• Produced accurate and timely progress reports, presenting project updates to the Project Review Board.
• Deployed Agile and SCRUM methodologies to streamline delivery processes for global eCommerce projects.

Key Achievements

• Successfully delivered a portfolio of end-to-end interactive application and eCommerce projects, driving digital transformation.
• Re-engineered business processes to enhance operational efficiency and support eCommerce transformation initiatives.
• Provided technical solution input, including CMS systems, ensuring alignment with commercial objectives.
• Managed multi-stream, multi-location teams, including offshore development, to achieve project goals.
• Delivered comprehensive business transformation documentation and conducted training for seamless adoption.
• Presented project updates to the Project Review Board, ensuring strategic alignment and stakeholder engagement.

Key Achievements

• Successfully redesigned the Hotels4U website, enhancing SEO and improving customer journeys for B2C and B2B platforms.
• Delivered an external web application to facilitate bookings and streamline customer contract management.
• Spearheaded the implementation of CMS systems and integrated social media platforms to improve digital engagement.
• Drove a business change programme following an acquisition, aligning processes with the new organizational structure.
• Managed a programme focused on internal application development, ensuring seamless integration with business operations.
• Established post-programme review processes, embedding lessons learned to drive continuous improvement.