Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
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Ranjit Singh

Newcastle upon Tyne,United Kingdom

Summary

Expert in crew communication and emergency management, adept at resolving conflicts and ensuring customer satisfaction. Demonstrated ability to coordinate ground operations under pressure, making timely decisions to enhance service quality. Skilled in logistics, multitasking, and compliance, fostering teamwork in dynamic environments. Committed to safety regulations and operational excellence.

Reliable and proactive with keen eye for detail and commitment to ensuring smooth operations. Possesses strong communication skills and ability to work well under pressure, ensuring safety and efficiency in all tasks. Ready to contribute to operational success and enhance passenger experience in performance station assistant role.

Energetic professional with knack for teamwork and communication, ensuring smooth operations and safety. Proficient in handling logistics and customer service. Capable of enhancing operational efficiency and passenger satisfaction.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work history

Ramp agent

Jet2.com
Newcastle upon Tyne, Tyne and wear
04.2021 - Current

Ramp Agent – Key Duties & Responsibilities

Aircraft Turnaround Support: Safely guide aircraft to and from stands, position chocks/cones, and connect ground power or air-conditioning units.
Baggage & Cargo Handling: Load, unload, and sort passenger baggage, cargo, and mail; operate belt loaders, tugs, and other ground service equipment.
Safety & Security Compliance: Conduct pre-use equipment checks, follow airside safety regulations, and report any damage or hazards to supervisors.
Operational Communication: Relay information between pilots, dispatch, and ground crews via radio/headset to ensure on-time departures.
Special Services: Assist with de-icing operations, lavatory and potable-water servicing, and basic cabin replenishment as required.

Core Skills: Teamwork • Attention to detail • Physical stamina • Knowledge of airside procedures • Ability to work in all weather conditions and rotating s

Warehouse operator

Amazon
Newcastle upon Tyne, tyne and wear
01.2019 - 03.2021
  • Unloaded incoming deliveries, checked for accuracy or damage, and stored stock in designated locations.
  • Organised parcels by destination and loaded them onto pallets, trolleys, or delivery vans safely.
  • Conducted regular stock counts, reported discrepancies, and maintained accurate warehouse records.
  • Operated pallet jacks and pump trucks to move heavy items following training.
  • Adhered to health and safety compliance protocols, wore required PPE, and reported hazards.
  • Maintained clean and organised work areas to ensure operational efficiency.

Shift manager

mcdonalds
Newcastle upon Tyne, tyne and wear
07.2015 - 01.2019
  • Managed crew tasks, breaks, and rotations to optimise productivity and morale.
  • Resolved escalated customer issues promptly, enhancing overall guest experiences.
  • Monitored food preparation and storage to adhere to health regulations and quality standards.
  • Conducted cash counts and reconciled tills to maintain accurate inventory levels.
  • Facilitated onboarding and training for crew members, reinforcing best practices.
  • Enforced hygiene and safety standards through regular inspections during shifts.
  • Recorded shift metrics and communicated critical information to management.

Education

GCSEs - maths,english,science,geography,history

Walbottle high school
Newcastle upon Tyne
09.1993 - 05.1998

Skills

  • Crew communication
  • Proactive in emergencies
  • Customer-Focused approach
  • Conflict resolution with passengers
  • Stress resilience
  • Ground operations coordination
  • Radio telephony
  • Timely decision-making
  • Delegation efficiency
  • Resilience under physical strain
  • Logistics understanding
  • Basic computer literacy
  • High-Stress situation handling
  • Multitasking expertise
  • Compliance awareness
  • Observance of security protocols
  • Following safety regulations
  • Teamwork in fast-paced environment
  • emergency preparedness
  • Customer Service
  • Quality Control
  • Item transport
  • Security processes
  • Special travel assistance
  • Team oversight
  • Safety procedures

Affiliations

  • photography
  • football
  • family

Accomplishments

Great Deal Friendlier (GDF) Awards – Jet2.com : Awarded several times for exceptional service, proactive communication, and ensuring a smooth passenger experience.

Timeline

Ramp agent

Jet2.com
04.2021 - Current

Warehouse operator

Amazon
01.2019 - 03.2021

Shift manager

mcdonalds
07.2015 - 01.2019

GCSEs - maths,english,science,geography,history

Walbottle high school
09.1993 - 05.1998
Ranjit Singh