Ranjit Singh

Ramp Agent – Key Duties & Responsibilities

Aircraft Turnaround Support: Safely guide aircraft to and from stands, position chocks/cones, and connect ground power or air-conditioning units.
Baggage & Cargo Handling: Load, unload, and sort passenger baggage, cargo, and mail; operate belt loaders, tugs, and other ground service equipment.
Safety & Security Compliance: Conduct pre-use equipment checks, follow airside safety regulations, and report any damage or hazards to supervisors.
Operational Communication: Relay information between pilots, dispatch, and ground crews via radio/headset to ensure on-time departures.
Special Services: Assist with de-icing operations, lavatory and potable-water servicing, and basic cabin replenishment as required.

Core Skills: Teamwork • Attention to detail • Physical stamina • Knowledge of airside procedures • Ability to work in all weather conditions and rotating s

• Unloaded incoming deliveries, checked for accuracy or damage, and stored stock in designated locations.
• Organised parcels by destination and loaded them onto pallets, trolleys, or delivery vans safely.
• Conducted regular stock counts, reported discrepancies, and maintained accurate warehouse records.
• Operated pallet jacks and pump trucks to move heavy items following training.
• Adhered to health and safety compliance protocols, wore required PPE, and reported hazards.
• Maintained clean and organised work areas to ensure operational efficiency.

• Managed crew tasks, breaks, and rotations to optimise productivity and morale.
• Resolved escalated customer issues promptly, enhancing overall guest experiences.
• Monitored food preparation and storage to adhere to health regulations and quality standards.
• Conducted cash counts and reconciled tills to maintain accurate inventory levels.
• Facilitated onboarding and training for crew members, reinforcing best practices.
• Enforced hygiene and safety standards through regular inspections during shifts.
• Recorded shift metrics and communicated critical information to management.