Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
pwb

Ranjit Kumar

Chester,Cheshire

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Customer service executive

Ienergizer
Noida, India
10.2020 - 04.2023
  • Followed up customer queries to check provided solutions met expectations.
  • Resolved complaints with proactive problem-solving and analysis.
  • Responded to customer queries and provided excellent customer service.
  • Built positive customer rapport through friendly, professional communication.
  • Advised clients of products and services and sold additional offerings to increase sales numbers.
  • Exceeded targets by delivering comprehensive and consistent service.

Sales executive

M.S spices
Khanna, India
02.2019 - 03.2020
  • Managed client relationships from early stages of sales process through to post-sales
  • Carried out active selling from initial customer greeting.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Organised displays to promote inventory and encourage customer purchases.

Kitchen Hand

Burger Cafe
Khanna, India
01 2015 - 12 2018
  • Washed, peeled and chopped vegetables to be used in dishes.
  • Used correct ingredients and ratios in preparation for different dishes.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Education

MSC INTERNATIONAL BUSINESS - Business

University of Chester
Chester
04.2024 - 05.2025

Bachelor of Arts - ARTS

PANJAB UNIVERSITY
CHANDIGARH
06.2015 - 05.2018

Skills

  • Customer Service
  • Product expertise
  • High-volume dining
  • Food preparation
  • Attention to Detail

Affiliations

  • MUSIC, ANIME, PLAYING GUITAR

Languages

English
Fluent

Timeline

MSC INTERNATIONAL BUSINESS - Business

University of Chester
04.2024 - 05.2025

Customer service executive

Ienergizer
10.2020 - 04.2023

Sales executive

M.S spices
02.2019 - 03.2020

Bachelor of Arts - ARTS

PANJAB UNIVERSITY
06.2015 - 05.2018

Kitchen Hand

Burger Cafe
01 2015 - 12 2018
Ranjit Kumar