Ranjan Kumar Paswan
Vaishali,India
Summary
Dedicated and experienced hospitality professional with over 11 years of expertise in housekeeping operations and staff supervision. Demonstrates advanced skills in time management, scheduling, and deep-cleaning techniques, alongside proficiency in linen care, room inspection, and strict adherence to safety protocols. Skilled in leading teams to uphold exceptional cleanliness and health standards through effective training and supervision. Possesses a comprehensive understanding of hospitality industry practices and security measures, with a strong commitment to operational efficiency and guest satisfaction. First aid certified, with proven leadership capabilities that enhance service quality and workplace safety.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work history
Housekeeping Supervisor
Ramada Hotel Bodh Gaya Bihar
Bodh Gaya, India
05.2024 - 11.2025
- Supervise and manage daily housekeeping operations, including guest rooms, public areas, and back-of-house spaces.
- Inspect facilities regularly to ensure cleanliness, safety, and adherence to hygiene standards.
- Train, mentor, and evaluate housekeeping staff, fostering a culture of excellence and accountability.
- Manage inventory of cleaning supplies, linen, and equipment, ensuring optimal stock levels.
- Coordinate with maintenance and other departments to address repairs and ensure seamless service delivery.
- Handle guest inquiries and complaints professionally, ensuring prompt resolution and satisfaction.
- Prepare and manage departmental budgets, monitor expenses, and optimize resource allocation.
- Maintain accurate records of housekeeping activities, staff schedules, and performance metrics.
Housekeeping Supervisor
Sarovar Portico Hotel
, India
11.2022 - 12.2023
- Enhanced team productivity with effective scheduling and task assignment.
- Improved overall cleanliness by implementing new cleaning protocols.
- Implemented eco-friendly cleaning practices contributing towards sustainability efforts of the establishment.
- Supervised daily housekeeping operations, ensuring optimal performance of staff members.
Housekeeping Supervisor
Royal Orchid Hotel - Shimoga
Shimoga, India
01.2017 - 03.2020
- Developed efficient rosters which maximised workforce utilisation whilst minimising overtime costs.
- Ensured smooth operations by promptly addressing housekeeping issues.
- Enhanced team productivity with effective scheduling and task assignment.
- Demonstrated excellent attention to detail in all tasks, ensuring the highest standards were met at all times.
Housekeeping Associate
Leela Palace Hotel - Chennai
Chennai, India
09.2013 - 06.2016
- Adhered to house rules and policies with utmost respect and professionalism.
- Coordinated with other staff members to deliver efficient service.
- Performed deep cleaning tasks for improved hygiene standards.
- Handled delicate items carefully during cleaning for damage prevention.
Education
BSc - Hotel Management
National School of Management Studies Durgapur
Durgapur, India /2010 - 01.2013
Higher Secondary Education. -
MSRDS College Ismailpur
India /2008 - /2010
Secondary School -
High School Mathura Gokula - Mathura
India /2006 - /2008
Skills
- Strong leadership and team management abilities
- Excellent organizational and time-management skills
- Knowledge of cleaning techniques, safety protocols, and hygiene standards
- Proficiency in inventory control and budget management
- Effective communication and interpersonal skills
- Pest control understanding
- Knowledge of cleaning procedures
- Safety protocol adherence
- Understanding of hospitality industry
- Supervisory expertise
- Housekeeping techniques
- Room inspection
LANGUAGES
English
Hindi
Certification
- Fire Safety Principles Level 2 Fire Warden
- CPR & First Aid
Personal Information
- · Passport Number: P1684655
- · Passport Date Of Issue: 07-10-2016
- · Passport Expiry Date: 06-10-2026
- · Father's Name: Mr. Ganesh Paswan
- · Mother's Name: Miss. Indra maya Devi
- · Date of birth: 02-05-1990
- · Nationality: Indian
- · Marital status: Married
INDUSTRIAL EXPOSURE
Successfully completed 22 weeks of industrial training from the pride hotel ahmedabad
CUSTOM SECTION
- Housekeeping Operations Management
- Staff Training & Supervision
- Quality & Hygiene Audits
- Inventory and Cost Control
- Guest Service Excellence
- Health & Safety Compliance
- Time Management & Team Coordination
- Sustainable Cleaning Practices
Timeline
Housekeeping Supervisor
Ramada Hotel Bodh Gaya Bihar
05.2024 - 11.2025
Housekeeping Supervisor
Sarovar Portico Hotel
11.2022 - 12.2023
Housekeeping Supervisor
Royal Orchid Hotel - Shimoga
01.2017 - 03.2020
Housekeeping Associate
Leela Palace Hotel - Chennai
09.2013 - 06.2016
BSc - Hotel Management
National School of Management Studies Durgapur
/2010 - 01.2013
Higher Secondary Education. -
MSRDS College Ismailpur
/2008 - /2010
Secondary School -
High School Mathura Gokula - Mathura
/2006 - /2008