Rania El Bakouch
Liverpool
Summary
Experienced in customer service, I possess strong problem-solving and communication skills. Demonstrated professionalism and efficiency in handling customer issues. Effective collaborator, fostering a positive team environment. Proven ability to manage multiple tasks and responsibilities with excellent time management skills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Cabin Crew
RyanAir
05.2024 - 12.2024
- By being in the cabin crew with Ryanair, I am integrally involved with ensuring that passengers are safe, efficient, and comfortable on board
- Therefore, my role entails conducting pre-flight safety checks, in-flight service, and cabin management within the premise of safety compliance
- Having worked in a very fast-paced, often pressurized environment, I have been given great skills in communication and problem-solving, and I am always keen on making the flight for each passenger as smooth and pleasant as possible
Cashier
Marjane Market
06.2023 - 07.2023
- The two objectives I had set up for myself while working as a cashier in Marjane Market were excellent customer service and cash handling
- I settled high volumes of transactions efficiently and effectively
- I was rendering good service through cash, credit, and digital payments with friendliness
Waitress
Snack Ismail
08.2023 - 08.2023
- As a waitress I ensured that I provided quality services to customer in Snack Ismail while working in a jovial but busy restaurant
- My main roles were to welcome guests and bring them to their tables, to introduce the meals and to order the meals and beverages correctly
- From my standpoint, I believe that I produce my best in an effort to ensure that my guests enjoy their time in the restaurant as well as the food
Education
Senior Year of Hight School -
Cady Ayad
09.2022 - 06.2023
Cabin Crew Attestation -
AirForm Group
09.2023 - 05.2024
Skills
Communication skill
Timeline
Cabin Crew
RyanAir
05.2024 - 12.2024
Cabin Crew Attestation -
AirForm Group
09.2023 - 05.2024
Waitress
Snack Ismail
08.2023 - 08.2023
Cashier
Marjane Market
06.2023 - 07.2023
Senior Year of Hight School -
Cady Ayad
09.2022 - 06.2023
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