RANGAM ANAND
RANCHI
Summary
Results-oriented professional with proven expertise in consultative selling and customer relationship management. Achieves and exceeds sales targets by delivering tailored career guidance and maintaining a strong sales pipeline. Collaborates effectively with cross-functional teams to ensure exceptional learner experiences.
Overview
6
6
years of professional experience
Work History
Assistant Center Sales Head
Skytech Aviation Services Pvt, Ltd.
Ranchi
03.2025 - Current
- Led and managed a high-performing team of 30+ professionals across admissions, counselling, and sales operations.
- Contributed to generating over ₹1.5 Crore in quarterly revenue by driving admissions, optimizing sales strategies, and improving team performance.
- Consistently achieved monthly admission and revenue targets through strategic planning, performance tracking, and consultative sales.
- Established and strengthened institutional partnerships by conducting career guidance seminars and outreach programs across schools and colleges.
- Improved lead conversion rates and operational efficiency by implementing structured follow-up processes, sales coaching, and KPI-driven performance management
- Established strategic placement partnerships with leading 3-star, 4-star, and 5-star hotels across Ranchi by initiating corporate tie-ups, strengthening industry relationships, and creating placement opportunities for students
Sr. Learning Consultant
Great Learning
Gurugram
04.2022 - 06.2024
- Advised working professionals on upskilling and career advancement through industry-focused online certification and postgraduate programs in collaboration with leading universities and global institutions.
- Managed the end-to-end consultative sales process, including lead qualification, career counselling, program recommendation, objection handling, follow-ups, and successful enrolment.
- Consistently achieved and exceeded monthly revenue and enrolment targets by understanding learner requirements and delivering personalized career guidance.
- Built and maintained a strong sales pipeline by effectively managing inbound and outbound leads while ensuring timely follow-ups and high engagement.
- Developed long-term relationships with prospective learners through a customer-centric approach, resulting in improved conversion rates and customer satisfaction.
- Utilized CRM tools to maintain accurate sales records, track learner interactions, forecast opportunities, and ensure efficient pipeline management.
- Worked closely with cross-functional teams, including admissions, finance, and learner support, to provide a seamless onboarding experience.
- Demonstrated strong expertise in consultative selling, solution-based sales, negotiation, stakeholder management, and revenue generation in a high-performance sales environment.
Sr. Admission Counselor
Upgrad
Kolkata
09.2021 - 02.2022
- Guided working professionals in selecting industry-relevant online degree and certification programs based on their career aspirations and skill development needs.
- Managed the complete admission lifecycle, including lead qualification, career counselling, program recommendations, objection handling, follow-ups, and enrolment closure.
- Conducted consultative sales conversations to help learners make informed career decisions, resulting in improved enrolment conversions and customer satisfaction.
- Built and maintained a healthy sales pipeline by consistently engaging with prospective learners through calls, virtual meetings, and follow-up interactions.
- Achieved individual sales targets by effectively communicating program value, return on investment (ROI), and career outcomes.
- Accurately maintained learner interactions, sales progress, and follow-up schedules in the CRM, ensuring timely engagement and pipeline visibility.
- Collaborated with internal teams to deliver a smooth admission and onboarding experience while maintaining high service standards.
- Strengthened expertise in consultative selling, relationship management, objection handling, negotiation, and customer-centric sales strategies.
Sr. Business Development Associate
Byju's
Patna
06.2020 - 09.2021
- Consulted prospective parents and students to understand their academic goals and recommended suitable K3, K10, and K12 learning programs through consultative B2C sales.
- Managed the complete admission sales cycle, including lead qualification, counselling, product demonstrations, objection handling, follow-ups, and enrolment closure.
- Consistently achieved monthly revenue targets by maintaining a high conversion rate and delivering a customer-centric sales experience.
- Built strong relationships with parents by providing personalized academic guidance, resulting in improved customer satisfaction and referrals.
- Maintained accurate lead data, sales activities, and customer interactions in the CRM to ensure timely follow-ups and effective pipeline management.
- Collaborated with cross-functional teams to ensure a seamless onboarding experience for newly enrolled learners.
- Developed expertise in consultative selling, negotiation, objection handling, and revenue generation in a high-performance sales environment.
Education
Master of Business Administration - Business Analytics & Marketing
Birla Institute of Technology Mesra
Ranchi, JH01-2026
Bachelor of Business Administration - Marketing & HR
Birla Institute of Technology Mesra
Ranchi, JH01-2020
Intermediate - Sciece
P C M Inter College
Ranchi, JH01-2016
Matriculation -
Guru Nanak Higher Secondary School
Ranchi, JH01-2012
Skills
- Sales leadership
- Customer relationship management
- Consultative selling
- Data analysis
- Revenue generation
- Stakeholder management
- Market research
- Performance tracking
- Sales Leadership
- Profit and loss understanding
- Sales cycle management
- Budget planning
- Customer Service
- Sales trend analysis
- Lead development
- Competitor analysis
- Account management
- Inspiring motivation
- Customer relations
- Key account management
- Pipeline Management
- Target setting
- Market knowledge
- Direct sales techniques
- Customer retention
- Cross-selling and upselling
- Sales forecasting
- Business development
- Product positioning
- Pricing strategy development
- Ability to present the company
- Lead generation tactics
- budgeting acumen
Languages
English
Proficient
C2
Hindi
Proficient
C2
Interests
Reading books on leadership, business, and personal development
Organizing events and coordinating activities
Learning new technologies and productivity tools
Public speaking and professional communication
Fitness and maintaining a healthy
Accomplishments
- Recognised by management for behaviours, leading to increased .
- Worked directly with senior leadership to develop and administer -per year department budget.
- Developed and instituted employee training and retention initiative that reduced employee turnover.
- Created and developed critical policies to consistently exceed quality and production targets.
- Updated and implemented policies for continued company compliance with guidelines.
Timeline
Assistant Center Sales Head
Skytech Aviation Services Pvt, Ltd.
03.2025 - Current
Sr. Learning Consultant
Great Learning
04.2022 - 06.2024
Sr. Admission Counselor
Upgrad
09.2021 - 02.2022
Sr. Business Development Associate
Byju's
06.2020 - 09.2021
Master of Business Administration - Business Analytics & Marketing
Birla Institute of Technology Mesra
Bachelor of Business Administration - Marketing & HR
Birla Institute of Technology Mesra
Intermediate - Sciece
P C M Inter College
Matriculation -
Guru Nanak Higher Secondary School