Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Randip Singh Blaggan

Woolwich,

Summary

Experienced manager with knowledge in all aspects of the store and all departments.

Driven professional with aptitude for leadership and customer service. Possesses strong organisational skills combined with effective communication abilities. Helps enhance the stores performance by building a motivated team.

Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management.

Knowledgeable in retail operations and competent in all aspects including cash office, warehouse, delivery, shopfloor, service, HR, security and conflict/problem resolution.




Overview

20
20
years of professional experience
9
9
years of post-secondary education

Work history

Manager

Smythstoys Superstore
Beckton, Newham
02.2018 - 02.2025
  • Leadership of the store team
  • Achievement of sales/cost targets
  • Staff recruitment/training/development/performance management
  • Maintaining health and safety standards
  • Delivery of exceptional customer service
  • Maintaining store presentation and merchandising standards
  • Ensure the store complies with outlined safety policies and procedures
  • Productivity/output management
  • Ensure the store is properly stocked and organized
  • Maintain accurate inventory
  • Staff/manager appraisals, provide staff with feedback, coaching and performance evaluations
  • Maintain a clean and safe shopping environment
  • Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout and selling procedures
  • KPI control and management
  • Coordinate daily staffing and staffing schedules


Sales assistant/Supervisor/Manager

Next Retail
Charlton, Various
07.2005 - 01.2018
  • Facilitated staff training, resulting in better customer service and work ethic/efficiency.
  • Maintained inventory control, reduced stock shortages.
  • Delegated tasks efficiently to maximize productivity.
  • Monitored health and safety measures for guaranteed compliance.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Supervised project timelines for timely completion.
  • Ensured merchandising of stock was to company standard.
  • Involved in all aspects of cash handling, including till usage, cash office, lodgment packing/pickups, cash ordering and cash discrepancies.
  • Ensured department operations were in line with company KPI's.


Education

Certificate of Higher Education - Construction Surveying Management

University of Greenwich
London
08.2008 - 03.2011

Higher National Diploma - Building Surveying

University of Greenwich
London
06.2005 - 05.2008

BTEC National Diploma - Construction and Civil Engineering

University College Kent
Rochester, Medway
09.2003 - 05.2005

A-Levels - English/English Literature

City Way College
Rochester, Medway
03.2000 - 06.2002

Skills

  • Leadership
  • Teamwork/motivation
  • Organisation
  • Good communicator
  • Decisive
  • Product knowledge
  • Time management
  • Inventory control
  • Resourceful
  • Proactive approach
  • Performance monitoring
  • Excellent customer service
  • Productivity/output management

Affiliations

  • I enjoy cooking, especially baking, and try to cook something new and exciting every fortnight. I have recently started learning to play the keyboard and will eventually also learn to play the guitar.
  • References available on request

Timeline

Manager

Smythstoys Superstore
02.2018 - 02.2025

Certificate of Higher Education - Construction Surveying Management

University of Greenwich
08.2008 - 03.2011

Sales assistant/Supervisor/Manager

Next Retail
07.2005 - 01.2018

Higher National Diploma - Building Surveying

University of Greenwich
06.2005 - 05.2008

BTEC National Diploma - Construction and Civil Engineering

University College Kent
09.2003 - 05.2005

A-Levels - English/English Literature

City Way College
03.2000 - 06.2002
Randip Singh Blaggan